Jill Glencross Independent Funeral Directors

42 reviews

A family run, independent funeral director in Carlisle, serving the local community with personalised, bespoke funeral arrangements

Latest Verified Reviews

Nicola Childs 21st Mar 2024

I would highly recommend Jill Glencross funeral services. Can I especially thank Claire for everything she did to help make a difficult time less stressful. From start to finish she has been there for both myself and mum and we will always be grateful to you all 🥰

April Graham 5th Mar 2024

They looked after dad and my self when mam passed away with so much care I couldn’t thank them enough  

Peter Pighills 4th Mar 2024

My father died at the great age of 98. We had heard good reports about Jill Glencross FD, and when we first met undertaker Peter Watson, we knew we were in safe hands. He had a mixture of gentle humour and respect for my father, and nothing was too much trouble. He kept in touch until the funeral, that time when you’re in limbo. The funeral itself went like clockwork. He phoned a couple of times after the funeral to make sure we were ok.  

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Dalston Chapel of Rest
16 The Square
Dalston
Carlisle
CA5 7PY

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01228 276931

About Us

Jill Glencross Independent Funeral Director in Dalston, Carlisle offer bespoke funerals to the Cumbria community and surrounding areas. They are available to help 24 hours a day, 7 days a week.

The company was established in October 2018 by Jill Glencross. Jill has 24 years experience in Pathology at the Cumberland Infirmary in Carlisle where she worked closely with the Coroner, Human Tissue Authority and other Funeral Directors. Jill also worked as a Volunteer at Eden Valley Hospice and as a Health Care on the bank at the hospital. Jill and her Team have won many awards in the last three years - New Business of the Year 2020, Employee of the Region 2021 and Number 1 Best Funeral Director in Carlisle 2022.

They offer access to a wide variety of coffins and caskets, from traditional materials through to eco-friendly options like wicker or bamboo coffins. They can help arrange natural or woodland burials, and offer a huge range of bespoke transport options including VW hearses, horse drawn carriages or even a JCB.

Their funeral home in Carlisle has two peaceful and private chapels of rest as well as an arrangement lounge where you can discuss your loved ones funeral in comfort. If you prefer a home visit, that can also be arranged.

As the only NAFD and SAIF Accredited Funeral Director in Carlisle, contact Jill Glencross Independent Funeral Director today to begin arranging the best possible send off for your loved one.

Verified Reviews

Verified Reviews

  • 5 Nicola Childs 21st Mar 2024

    I would highly recommend Jill Glencross funeral services. Can I especially thank Claire for everything she did to help make a difficult time less stressful. From start to finish she has been there for both myself and mum and we will always be grateful to you all 🥰

  • 5 April Graham 5th Mar 2024

    They looked after dad and my self when mam passed away with so much care I couldn’t thank them enough  

    Jill Glencross replied
    April, thank you for a lovely review, it was a pleasure to help you all, and to care for mum, take care of dad, and please don't forget we are still here if you need anything whatsoever. Peter W
  • 5 Peter Pighills 4th Mar 2024

    My father died at the great age of 98. We had heard good reports about Jill Glencross FD, and when we first met undertaker Peter Watson, we knew we were in safe hands. He had a mixture of gentle humour and respect for my father, and nothing was too much trouble. He kept in touch until the funeral, that time when you’re in limbo. The funeral itself went like clockwork. He phoned a couple of times after the funeral to make sure we were ok.  

    Jill Glencross replied
    Good morning Peter, thank you so much for your kind words, it was a please to be able to help you through your difficult time. Take care and we are always here for you Peter W.
  • 5 Sue Weston 2nd Mar 2024

    Claire was very professional and could not have asked for a better send off fir our beloved dad

    Jill Glencross replied
    Awwee Sue thank you for taking you time to write this review, we are here for you and the family love claire and staff xx
  • 5 Dean McSkimmings 1st Mar 2024

    Just like to thank Jill Peter and all the staff for their support and guidance in my mother's funeral they were brilliant in there service and recommendations helpful above and beyond and everyone said what a beautiful service and of course a big thank you to june hearsay on her sincere words that summed up my mam to a tea would highly recommend Jill to anyone they are kind thoughtful and helped my family through a sad time by naking my mother's wishes come true
    So once again thank you I know you will say but that's what we do but you do it with a difference you do it with the understanding of care to the family thank you from all the mcskimmings family

    Jill Glencross replied
    Oh Dean, thank you so much for taking the time to write this review. It was an honour to care for your mum and we are always here for you. Peter, Jill and all the staff here xx
  • 5 Veronica Schofield 29th Feb 2024

    I cannot recommend Jill Glencross and her team highly enough.  Robbie and Teresa who came that first day were kind and compassionate and put us at our ease right away.  Funeral Director Peter Watson organised everything with great attention to detail and helped to make Gordon’s funeral a true celebration of his life .  Special mention also to whoever designs the Order of Service booklet - everyone commented on how beautiful it was. Many thanks again to you all.

    Jill Glencross replied
    Veronica, you are very welcome and we are so pleased everything was to your satisfaction. We are always here for you all. Love Peter xx
  • 5 Susan Johnston 12th Feb 2024

    Thank you so much Jill and team for the care and attention you gave to our husband /dad George Johnston . From the minute you came to see us to the burying of his ashes everything was perfect . The way you looked after us was amazing,the hugs and cuddles were much needed ! The arrangements were made easy was just like talking to a friend ,nothing was too much trouble . You made a sad time a little easier for us all ! Thank you for everything Norma Susan Barbara Paul Steven & Families xx

    Jill Glencross replied
    Ah you are so welcome. I was so sad when I got the call to say dad had passed. He was such a lovely man. I am so pleased you felt we supported you and that everything was just as you wanted it. Give mam a cuddle for me and I will pop and see her soon xxx
  • 5 Kirsty Franklin 11th Feb 2024

    Jill and her team could not have been more caring, supportive and ensured every detail was covered perfectly. The kindness and compassion shown to us was impecable. We cannot thank you or praise you enough for everything. Wonderful service and a perfect team and not a problem to support us with any additional requirements. Just excellent from start to finish, thank you from the bottom of our hearts, for everything🙏

    Jill Glencross replied
    Thank you so much Kirsty, Nick and family. It was an honour to care for Hilary and I am so pleased everything was perfect xxx
  • 5 Scott Walmsley 18th Dec 2023

    In such a sad year for us after looking my Mam in March we once again required the services of Jill. This time we had the pleasure of trainee Robbie. Well the title of trainee needs ditched as Robbie has catered for everything we could possibly need at such a sad time. Robbie isn’t perfect & is still learning his trade BUT that is not a negative in any shape or form it is more a case of giving credit for someone who is learning their trade in such a sensitive job, naturally things aren’t always going to be plain sailing. Robbie has such a pleasant demeanour & is so likeable, approachable & committed to giving you his full time & attention. Can’t speak highly enough. The rest of the team there are fantastic so it’s no surprise Robbie is flourishing. Thanks to all. 👍

    Jill Glencross replied
    Thank you very much for your review Scott. I really appreciate your words and it was a pleasure getting to know you and dad too.
    Im always here for you both.
    Thank you.
    Robbie
  • 5 Jacqueline Rawlings 18th Dec 2023

    The service that they provided was very professional but caring. Nothing was too much trouble.

    Jill Glencross replied
    Thank you for you review Jacqueline, please don't hesitate if I can be of any help whatsoever. Thank you xx
  • 5 Edwin Thompson 24th Nov 2023

       

    Jill Glencross replied
    Thank you for your review Edwin. Robbie
  • 5 Aaron Naisbitt 23rd Nov 2023

    Jill and her dedicated team excel in providing comfort and ease during challenging moments. Their expertise and empathetic approach were evident as they compassionately handled the arrangements for two of my family members. I am deeply grateful for their exceptional service and heartfelt support.

    Jill Glencross replied
    Oh Aaron, thank you for taking the time to write this. Both of your bereavements were totally different and hopefully both Sophie and Dad had perfect send offs, sadly both far too soon in their lives. We are always here - even if you are on the other side of the world! Look after your gorgeous family and keep in touch xxx
  • 5 Pamela Godfrey 23rd Nov 2023

    so helpful and kind. Guided us throught the whole process effortlessly.
    Suggested things to us too that we hadn't thought of. All done with dignity and no pressure on us at all. Thank you.

    Jill Glencross replied
    Thank you so much for you kind words, so glad your life long friend received the service eshe so deserved Xx
  • 5 Janice walker 23rd Nov 2023

    Exceptional care,understanding and compassion from Peter and everyone throughout Mum's final journey

    Jill Glencross replied
    Good morning Janice, thank you for your lovely review, it was a pleasure to have been able to help you all through this difficult time, and please remember we are always here for you. Thank you xx
  • 5 Teresa Harris 23rd Nov 2023

    Gill Glencross done my mum and dads funerals, it was done with sympathy and compassion from start to finish absolutely amazing service

    Jill Glencross replied
    Hi Teresa, Thank you so much much for your lovely words, we are always here for you if you need anything whatsoever.
  • 5 Paul Billingham 23rd Nov 2023

    Jill provided incredible support at a very difficult time and we cannot thank her enough for the way the funeral was arranged. 

    Jill Glencross replied
    Thank you Neil. Please send my love to Mum and Dad xxx
  • 5 Julie Old 22nd Nov 2023

    Jill and her team provide an amazing personal service. Loosing a loved one is such a difficult time but from the first contact through to beyond the funeral service Jill and her team support you in making decisions that are right for you, your family and your loved one that’s passed. We can’t recommend them highly enough. 

    Jill Glencross replied
    Hi Julie, thank you so much for taking the time to write this. You were such a lovely family to care for and we are always here xxx
  • 5 Lesley David 22nd Nov 2023

    The most caring team you could ever meet, they not only took excellent care of Dad they wrapped us up in their care and guided us through the saddest times.
    Attention to detail is key with Jill and her team, professional, sensitive+ the most respectful service you could ever ask for. We highly recommend Jill Glencross to care for your loved one and give them the very best they deserve.

    Jill Glencross replied
    Thank you Lesley and family. Please give Mum my love. Hopefully will see you soon, maybe at the Social? xxx
  • 5 Viv Trueman 22nd Nov 2023

    Jill and her team worked hard to make sure we had everything we needed to give my husband the funeral we wanted for him. All the staff were kind, sensitive and caring and we really appreciated the regular communications and updates that helped to guide us through this difficult time. I can’t recommend Jill highly enough due to the love and care shown to us and to my husband. Thank you Jill and team. 

    Jill Glencross replied
    Thank you so much Viv. This is a lovely review and also helps others make the right decision. I will see you tomorrow. Sending you a hug until then xxxxx
  • 5 Karen Mason 22nd Nov 2023

    The care that Jill and her staff gave us  as a family was amazing. I felt very well supported by her and Robbie. I can’t thank them all enough.

    Jill Glencross replied
    Thank you lovely, I didn't expect an instant reply. Hope you are ok, we are always here for you xxxx
  • 5 Karen Clifton 16th Jun 2023

    We would like to thank Jill Glencross Funeral Directors very much for the warmth, understanding and professionalism shown to us after our Mum passed away. Mum was cared for with the utmost gentleness and respect and we were guided through all aspects of the funeral by Jill and her team. At a time when grief is overwhelming and clear thinking almost impossible, the value of this compassionate and dedicated team is immeasurable.
    Karen, Diane and family

    Jill Glencross replied
    Hi Karen, thank you so much for taking the time to write this. It was a pleasure to care for you all as a family and also to look after your
    most precious mum. We are always here should you need any help or support xxx
  • 5 Karen Grice 5th Apr 2023

    This is the 2nd time we have used Jill and can not fault her in any way at all. She goes beyond herself no question or request is to hard and will do anything to help at any time or day of the week. Thank you so much for looking after my mam and dad/ grandma and granddad so well xx

    Jill Glencross replied
    Thank you both. It was an honour to care for both Mam and Dad and get to know you all as a family. We are always here for you xxxx
  • 5 Stephen Candler 5th Apr 2023

    The level of care and and service given by Jill and her team was excellent. She went above and beyond her role to make sure everything went smoothly and we didn't have to worry about the details.

    Jill Glencross replied
    Thank you Stephen. I hope you are all doing ok. Give my love to mam xx
  • 5 Sue Lister 5th Apr 2023

    myself and my family would like to say massive thank you for all your help and supporting us on everything you have done for us and looking after our most important man in our life I no one thing ste be very proud of us all,we all send our love and hugs to you all can't thank you enough for your excellent service lots of love to you all xxx 🧡

    Jill Glencross replied
    Ahhh Sue you did Ste so very proud. You all did. Right until the very end you carried out his wishes perfectly xx
  • 5 Kay Hickinbottam 4th Apr 2023

    Jill made the most distressing time of my life so much easier. She has such a personal and relaxing environment to talk in. Jill and her team are most compassionate and supportive. Hiring a landrover hearse, organising flowers including flowers made out of maps and even arranging the wake. She had a calming and caring nature with my son. Asking him about walking infront of his dad's hearse at the crematorium. It was like having an angel taking care of everything. Nothing is too much for Jill and her team. Will always be so grateful.

    Jill Glencross replied
    Oh Kay I was so shocked when Simon passed. Although I had known he was poorly. Bailey was truly amazing and all the final details made Simon's service just perfect. Even his tie!!!! Sending love xxx

Address
Dalston Chapel of Rest
16 The Square
Dalston
Carlisle
CA5 7PY

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Nicola Childs 21st Mar 2024

I would highly recommend Jill Glencross funeral services. Can I especially thank Claire for everything she did to help make a difficult time less stressful. From start to finish she has been there for both myself and mum and we will always be grateful to you all 🥰

April Graham 5th Mar 2024

They looked after dad and my self when mam passed away with so much care I couldn’t thank them enough  

Peter Pighills 4th Mar 2024

My father died at the great age of 98. We had heard good reports about Jill Glencross FD, and when we first met undertaker Peter Watson, we knew we were in safe hands. He had a mixture of gentle humour and respect for my father, and nothing was too much trouble. He kept in touch until the funeral, that time when you’re in limbo. The funeral itself went like clockwork. He phoned a couple of times after the funeral to make sure we were ok.  

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