Lincolnshire Co-op Sutton On Sea Funeral Home

29 reviews

Latest Verified Reviews

Bev & Steve Oakley 7th Apr 2020

In these uncertain times, I have to say that we were given the best possible service and attention for Mum even though we had to have so many restrictions in place. Phil and the staff at the funeral home were brilliant, communicating with us every step of the way and making  this very difficult time in our lives, so much less stressful. We knew that Mum was being looked after and treated with dignity and respect and for that, our family will be eternally grateful. 

David Barker 11th Feb 2020

Superbly and sensitively handled

Sandra Inwards 26th Oct 2019

Thank you so much for the care and support you have given me in this dreadful time. The kindness is very much appreciated what a wonderful team of people you have thank you each and everyone of you

Reviews

Location

Trusthorpe Road
Sutton-on-Sea
Lincolnshire
LN12 2LL

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About Us

Lincolnshire Co-op Sutton On Sea Funeral Home is a funeral director in Lincolnshire.

Lincolnshire Co-op Sutton On Sea Funeral Home is not a member of Funeral Guide, so we cannot show up-to-date pricing or service information.

Please click on one of the funeral directors below who are members.

Verified Reviews

Verified Reviews

  • 5 Bev & Steve Oakley 7th Apr 2020

    In these uncertain times, I have to say that we were given the best possible service and attention for Mum even though we had to have so many restrictions in place. Phil and the staff at the funeral home were brilliant, communicating with us every step of the way and making  this very difficult time in our lives, so much less stressful. We knew that Mum was being looked after and treated with dignity and respect and for that, our family will be eternally grateful. 

    Jess Emmerson replied
    Dear Mr and Mrs Oakley, Firstly, thank you for taking the time to give our Sutton on Sea team a five star review. I am pleased that you felt, despite this uncertain times, that our team were able to provide you and your family the care and attention you needed. Phil is a valued member of our team. I shall be sure to pass on your kind words to our colleagues. Kind Regards, Jess Emmerson (Commercial Support Manager).
  • 5 David Barker 11th Feb 2020

    Superbly and sensitively handled

    Deleted Beckett replied
    Dear Mr Barker, thank you for the 5 star review and the kind comments regarding your service. I'm pleased we met your expectations and showed care in supporting you and your family. Many regards, Lee Beckett (Branch Manager)
  • 5 Sandra Inwards 26th Oct 2019

    Thank you so much for the care and support you have given me in this dreadful time. The kindness is very much appreciated what a wonderful team of people you have thank you each and everyone of you

    Deleted Beckett replied
    Dear Sandra, Thank you for your 5 star review and kind words. It will be a pleasure to pass these on to the whole team who cared for you and your family and thank them on your behalf. Kind regards, Lee Beckett (Branch Manager)
  • 5 Simon Robinson 13th Oct 2019

    Very professional with no issues at all. Thank you on behalf of us all

    Deleted Beckett replied
    Dear Simon, many thanks on behalf of the team for your review and thanks. I shall pass your thanks on at our next team meeting. Many regards, Lee Beckett (Branch Manager)
  • 5 Vicky Emmons 3rd Aug 2019

    Thank you to Phil & his team at a difficult time making the process very smooth. Leaving us with a touching service for our father.

    Deleted Beckett replied
    Dear Vicky, I'm very pleased to receive your praise of Phil and the team and will enjoy passing on your kind comments to them at our next meeting. Thank you for leaving a review it is much appreciated and helps us to maintain the highest possible standards now and in the future. Many regards, Lee Beckett (Branch Manager)
  • 5 Vashti Jellis 26th May 2019

    Everything went very smoothly. The funeral director was professional and empathetic.

    Deleted Beckett replied
    Dear Vashti, thank you for your feedback and review. I will pass your kind comments on to the team and thank them on your behalf. Many regards, Lee Beckett (Branch Manager)
  • 5 Nigel Hinchliffe 26th May 2019

    A first class service, nothing was too much trouble. They showed patience and understanding dealing with the elderly surviving spouse and the funeral went ahead exactly as planned without the slightest hitch. The flowers and Order of Service, ordered through the Funeral Directors, were perfect and exceeded our expectations. Highly recommended.

    Deleted Beckett replied
    Dear Nigel, I'm so pleased to hear that my colleagues dealt with your family and service expectations so ably. I will read out your comments at our next team meeting and thank them on your behalf. Many regards, Lee Beckett (Branch Manager)
  • 5 Angie Sollis 14th May 2019

    All were very good and professional and helped us to make it through a very difficult time.

    Deleted Beckett replied
    Dear Angie, thank you for taking the time to provide your feedback on our services. I will pass your comments on to the team at our next meeting. Many regards, Lee Beckett (Branch Manager)
  • 5 Paul Larder 9th May 2019

    The whole team at Sutton Co-operative Funeral Services were helpful, friendly and professional right from the first contact, through to the day of the funeral and afterwards with arrangements at the church yard. Phil Chapman provided the right amount of guidance and support at our difficult time, nothing seemed too much trouble. Thank you.

    Deleted Beckett replied
    Dear Paul, thank you for providing a review and rating of our services. I will take this information back to Phil and the team and thank them on your behalf. As a manager it's lovely to know the team are meeting the expectations of our clients, and families, in their provision of service and care. Many regards, Lee Beckett (Branch Manager)
  • 5 Shelley Samuel 1st Apr 2019

    Great compassionate service 
    Would highly reccommend 

    Deleted Beckett replied
    Dear Shelley, Thank you for saying you'd recommend our services in future. It's pleasing to know we are meeting the needs of our families in a professional and caring way. Many regards, Lee Beckett (Branch Manager)
  • 5 Steven Broughton 8th Mar 2019

    Very personal, efficient and professional service, I can’t thank the team enough with special thanks to Lee Beckitt. 

    Deleted Beckett replied
    Dear Steve, thank you for providing a review and your personal thanks. It's always an honour for our team to look after families at this difficult time and provide a professional service with care. I will pass on your thanks to the team, at the next opportunity. Many regards, Lee Beckett (Branch Manager)
  • 5 Ann Clarkson 28th Jan 2019

    We were so pleased with all the organisation, the attention to detail, and, how everything went smoothly on the day. The staff were all so caring and respectful of our needs making the whole experience less stressful. Thank you 

    Deleted Beckett replied
    Dear Ann, It's lovely to hear such nice comments about our team at Sutton on Sea. I look forward to sharing these with them at our team meeting next week, on your behalf. Kindest regards, Lee Beckett (Branch Manager)
  • 5 Baker Anne 4th Dec 2018

    Very professional 

    Deleted Beckett replied
    Dear Anne, Thank you for taking the time to complete a review of our services. I'm pleased to hear that you have found our services professional and given a 5 star rating. I will pass on your review to the team as this helps keep our standards to the level expected, both by yourself and our company. Many regards, Lee Beckett (Branch Manager)
  • 5 kairen weston 3rd Dec 2018

    Found Phil Chapman very accommodating and able to assess our level of mourning. He demonstrated a very professional and reassuring role made the whole process much more manageable. Thank you 

    Deleted Beckett replied
    Dear Kairen, Thank you for providing the team with feedback on the quality of our service. I will pass on your comments to Phil and those who assisted him on the day, at our next team meeting. Feedback is so valuable for helping the team to ensure we continue to provide a high level of service and therefore are much appreciated. Many regards, Lee Beckett (Branch Manager)
  • 5 Deborah Spavins 30th Sep 2018

    I would highly recommend The Lincolnshire Co-operative Funeral Services in Sutton on Sea to anyone who have sadly lost a loved one. In our recent bereavement, all the staff were so calm, kind & professional, respectfully guiding and supporting us through the funeral process and arranging everything in such a caring manner around our wishes. From start to finish, they were so wonderful, from ordering the flowers, the funeral itself & spending a lot of time with us to get the order of service cards just as we wanted them! Special thanks have to go to Phil Chapman, Andrew Poole & Linda,(along with all the staff) who were all so kind & helpful to our family at such a difficult time. We would highly recommend their services. Debbie Spavins & family.

    Deleted Beckett replied
    Dear Deborah, Many thanks for taking the time to write such a lovely review. I will ensure I pass on your kind words to those named and the team who took care of you and your family on the day itself. Many regards, Lee Beckett (Branch Manager)
  • 5 Christine Symonds 17th Jun 2018

    It was a lovely day for Ellie, the best we could have hoped for. The coop done us proud, the staff were so sincere and kind in their approach and couldn’t do enough for you, as on these sad occasions you sometimes need someone just to step in and help you.

    Deleted Beckett replied
    Dear Mrs Symonds, I'm glad we were able to support you at your time of need by providing funeral services that met your requirements. I'm proud of the team and look forward to passing on your kind comments at our next meeting. Many regards, Lee Beckett (Branch Manager)
  • 4 Susan Chidley 24th Feb 2018

    I found the concern and care with the arrangements for my sister's funeral were outstanding. Efficient yet sympathetic. We were given step by step information of the days events before, during and after. Philip felt as a friend during the day, guiding with empathy.

    Deleted Beckett replied
    Dear Ms Chidley, I am very heartened to hear that our team supported you in a professional, informative and caring manner. I will be reporting to the whole team soon with all of our recent reviews and will pass your important comments and thanks to them then. Many regards, Lee Beckett (Branch Manager)
  • 5 Gary Brooker 20th Feb 2018

    Excellent professional service from start to finish. 

    Deleted Beckett replied
    Dear Mr Brooker, thank you for your review of our services. I'm really pleased that we were able to provide a level of service that met your expectations. I will pass on your comments, as we do utilise all feedback at our team meetings. Many regards, Lee Beckett (Branch Manager)
  • 5 Victoria Tuplin 12th Feb 2018

    Thoroughly professional throughout.

    Deleted Beckett replied
    Dear Ms Tuplin, please accept our thanks for your review of our services; all feedback is useful to us and is passed on to the team. Many regards, Lee Beckett (Branch Manager)
  • 5 john Paley 4th Dec 2017

    everything went well to plan and all the staff went the extra mile to be helpful. However some of the cards on the floral tributes were missing.

    Deleted Beckett replied
    Many thanks for your comments. I'm pleased that you feel my colleagues went that extra mile to be helpful and provide a good service. However, I'm sorry to hear of the issue with the flower cards. I will discuss this with the team and see where we can make improvements to avoid any future problems. Kind regards Lee Beckett (Branch Manager)
  • 5 Rosaleen Simpson 4th Aug 2017

    found it very helpful and as stress free as this occasion could be,many thanks for making the sudden sad loss of my beloved husband a worry less for me

    David Camm replied
    Thank you for your review, I will pass it onto Andy and the team at Sutton-On-Sea. Kind regards David Camm ( Branch Manager).
  • 5 Martin Shenton 18th Jun 2017

    Excellent, thoughtful service. It was very reassuring to be in the hands of an experienced funeral director. Thank you.

    David Camm replied
    Thank you Martin for your kind words, I will pass them onto Phil and all the team involved. Regards David Camm (Branch Manager).
  • 5 Wayne Bradbrook 5th Jun 2017

    From start to finish the service I received was absolutely 'first class'. All staff were kind, courteous and totally professional. Every detail of my wife's funeral was handled expertly.
    I cannot speak highly enough of the caring and sensitive way the Sutton on Sea branch dealt with both myself and the funeral arrangements. Thank you.

    David Camm replied
    Thank you Wayne for your kind words, I will pass them onto all the team involved. Regards David Camm (Branch Manager).
  • 5 Barbara Turner 28th Feb 2017

    I was most impressed with the service I received in arranging my Husband, John's funeral. Mr. David Camm and his team were most courteous and professional.

    Richard Robinson replied
    Thank you Mrs Turner for your 5 star review. I will ensure that David and the team are made aware of your lovely comments. Kind Regards Danny Doherty (Area Manager).
  • 5 Samantha Matthews 23rd Oct 2016

    Fab service and lovely people. Couldn't of done more even if we asked!  
    How ever my name is Sarah not Samantha. Haha

    Richard Robinson replied
    Hi Sarah, great to hear your positive comments, I'll ensure that they are passed on to all the team. Kind Regards, Danny Doherty (Area Manager).

Address
Trusthorpe Road
Sutton-on-Sea
Lincolnshire
LN12 2LL

Open map

Latest Verified Reviews

Bev & Steve Oakley 7th Apr 2020

In these uncertain times, I have to say that we were given the best possible service and attention for Mum even though we had to have so many restrictions in place. Phil and the staff at the funeral home were brilliant, communicating with us every step of the way and making  this very difficult time in our lives, so much less stressful. We knew that Mum was being looked after and treated with dignity and respect and for that, our family will be eternally grateful. 

David Barker 11th Feb 2020

Superbly and sensitively handled

Sandra Inwards 26th Oct 2019

Thank you so much for the care and support you have given me in this dreadful time. The kindness is very much appreciated what a wonderful team of people you have thank you each and everyone of you

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