Rowland Brothers

61 reviews

Rowland Brothers, London, funeral director in London

Rowland Brothers specialises in providing bespoke funeral arrangement services that meet the needs of those in the Croydon area.

Latest Reviews

Claudeen Wallace 8th Jul 2018

I've used Rowland Brothers on 3 occasions now and the service and support has been exceptional. They organised my mother's furneral and took away the stress by ensuring every aspect of her day was done without any mishaps. Flowers,order of service programmes etc. Very professional and prompt. I would recommend their services to everyone.

JANICE BYFORD 3rd Jul 2018

Our family have been using Rowland Brothers Whitehorse Road since 1976 and their standard of customer service has not changed - it is excellent. I was not looking forward to arranging my father's funeral last month, but from the outset all the staff were kind and understanding and very patient when I was being indecisive. Carly was my point of contact and she even referred back to my mother's funeral arrangements to see if I would like something similar for dad, and was able to source the same coffin that we had for mum. Communication and direction has been prompt and clear. Carly advised me about the on-line facilities for creating a tribute and donation page which is all new to me. I have been able to pass this on to the family and it is comforting to see their memories and keep track of donations. On a very hot day, all the attendants were immaculate as were their vehicles. David was very professional, friendly towards me and all my family and very obliging with any requests I made. The service I chose was simple and went very well and the minister that Carly recommended was excellent. Their facilities at Whitehorse Road are immaculate and my dad was treated with great care. Although my process has not quite finished I have no doubt that this high standard of service from all the staff there will continue. Thank you all very much for helping me at this difficult time. I would not hesitate to recommend you to anyone.

David Goldsworthy 3rd Jun 2018

A discrete and supportive service. Rowland Brothers carried out all our wishes efficiently and sensitively proffering advice when needed and solving problems for us. A difficult time made much easier by their professionalism.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children‚Äôs funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
299-305 Whitehorse Road
West Croydon
London
CR0 2HR

About Us

Founded in 1873, Rowland Brothers Funeral Directors & Memorial Masons have been serving the community in and around the Croydon area for many generations. They aim to provide bespoke funeral arrangement services that meet your religious or cultural requirements.

Their modern mortuary facilities include Muslim and Hindu washing rooms, a chapel complex with multiple chapels, and four consultation rooms. They also offer coffins, caskets, urns, memorial books, funereal clothing, jewellery and other items to make arranging a funeral easier for you.

They can help you arrange a funeral that allows you to remember your loved one with dignity and respect. They understand that the funeral of a loved one can be a difficult time, but it can also be a crucial part of your recovery from loss. Therefore, they will endeavour to make the funeral as special, memorable and meaningful for you as possible.

For more information on the services that they provide, contact Rowland Brothers Funeral Directors & Memorial Masons today.

Latest Obituaries

Steven Quigley

Jun 2018

Larkland Batchelor

Jul 1930 - Jul 2018

John (Ron) Byrne

Jul 2018

Lucille Wallace

Nov 1919 - May 2018

View more

Reviews

Independent Reviews

  • 5 Claudeen Wallace 8th Jul 2018

    I've used Rowland Brothers on 3 occasions now and the service and support has been exceptional. They organised my mother's furneral and took away the stress by ensuring every aspect of her day was done without any mishaps. Flowers,order of service programmes etc. Very professional and prompt. I would recommend their services to everyone.

  • 5 JANICE BYFORD 3rd Jul 2018

    Our family have been using Rowland Brothers Whitehorse Road since 1976 and their standard of customer service has not changed - it is excellent. I was not looking forward to arranging my father's funeral last month, but from the outset all the staff were kind and understanding and very patient when I was being indecisive. Carly was my point of contact and she even referred back to my mother's funeral arrangements to see if I would like something similar for dad, and was able to source the same coffin that we had for mum. Communication and direction has been prompt and clear. Carly advised me about the on-line facilities for creating a tribute and donation page which is all new to me. I have been able to pass this on to the family and it is comforting to see their memories and keep track of donations. On a very hot day, all the attendants were immaculate as were their vehicles. David was very professional, friendly towards me and all my family and very obliging with any requests I made. The service I chose was simple and went very well and the minister that Carly recommended was excellent. Their facilities at Whitehorse Road are immaculate and my dad was treated with great care. Although my process has not quite finished I have no doubt that this high standard of service from all the staff there will continue. Thank you all very much for helping me at this difficult time. I would not hesitate to recommend you to anyone.

  • 5 David Goldsworthy 3rd Jun 2018

    A discrete and supportive service. Rowland Brothers carried out all our wishes efficiently and sensitively proffering advice when needed and solving problems for us. A difficult time made much easier by their professionalism.

  • 4 Denise Naylor 14th May 2018

    We had great support from Sally Loveland and Scott and colleagues on the day of the Funeral. Much appreciated. Rowlands service was let down by unhelpful reception service. The first time I phoned I was asked for my name. I said my name and spelled it out yet the lady asked me again. When we attended there was no record of my having phoned. The receptionist did not give her name. On another occasion when I phoned I was asked for my address, with no reason given why. Again the lady did not give her name. When my sister phoned she was given incorrect information. We respectfully suggest that you send your reception/phone answering staff for some customer service training. The standard was much lower than I receive from all the businesses I phone regularly. I am sure that your reception service can be improved very easily and your staff motivated to give excellent service to support your business

  • 4 Alex Buttigieg 27th Feb 2018

    thank you very much for the service

  • 5 Venice Hall 25th Feb 2018

    The funeral Aranger (Sally Loveland) was very pleasant, listened to our needs and was able to provide all the service we needed. On the day of the late Millicent Hall funeral we were given an excellent service with respect and also met all our needs.

  • 5 Marion Grace 21st Feb 2018

    Thanking All staff for The Excellent care towards us & respectful way our Mother was cared for from the moment our Mother was collected until her cremation it made her passing easier knowing she was in the care of Rowlands ! Bless u All ūüĎŹūüíď

  • 5 Osa Osakue 13th Feb 2018

    Rowland Brothers were exceptional during such a difficult time. They were polite, respectful and patient. They assisted with every aspect of the funeral and they made such a difficult time slightly better. They are nothing short of amazing.

  • 5 Jimmy Humble 8th Feb 2018

    Everything about the sensitivity, the advice, the professionalism and order of service was perfect. Particular thanks to Tony Rowland; the celebrant Peter Wood and staff at the Purley office. They could not be bettered.

  • 4 Yvonne Moyston 29th Jan 2018

    Would use their service again thank you

  • 5 Lesley Harmes 18th Jan 2018

    We were guided through the process and helped every step of the way. We were able to give my mum the funeral she would have wanted. There was support before, during and after. All the staff were lovely , caring and respectful.

  • 5 Erma Williams 12th Jan 2018

    I Erma Williams just wanted to congratulate the RowlandBrothers and all staffs for their hard work  and I appreciate your kindness ,support and words of encouragement during my grief with my husband Emanuel N Williams. Thanks you all for genuine genuine assistant. God blessed you all and as the sun shining may all your staffs and business shine brilliant throughout. 

  • 5 Allan Gordon 10th Jan 2018

    We are all so grateful for the way in which all members of staff that we communicated or interacted with. Was so sensitive to our needs. The same sentiment also extended to the Lisa Florist and Royston Manuel the printers. We have no hesitation in recommending your services.

  • 5 Paula Belcher 21st Nov 2017

    A very good service.

  • 5 Teresa Young 20th Nov 2017

    Rowland's provided a supportive and caring service. Questions & queries were dealt with speedily with kindness. The funeral was managed professionally with courtesy & care. A very big Thank You

  • 5 Joyce Grenardo 14th Nov 2017

    I would like to thank everyone at Rowland Brothers for their help & advice .Everything went so well. I would recommend to anyone who need a funeral arrangement. Thanks Again

  • 5 Rudolph Bennett 2nd Nov 2017

    GOOD SERVICE

  • 5 Joy Henry 27th Oct 2017

    Carol was very thoughtful and helpful throughout the whole process. She was very sympathetic and really helped us with our choices  Thank you

  • 5 Rosemary Birkett 19th Aug 2017

    I was able to leave everything to Towland Brothers which meant that I had no worries practically on the day

  • 5 Trevor Davy 7th Aug 2017

    Extremely happy with the service and treatment all round. Mrs Davy was very impressed.

  • 5 Gerald Boniface 1st Aug 2017

    Just simply - Thank you. Sensitive and organised throughout. Peter Wood a great friend and support to the family

  • 5 Gail Job 28th Jul 2017

    Thank you for being so caring an attentive.

  • 5 Alma Gomes 4th Jul 2017

    I was impressed by your website hence contacted Rowland Bros and straightaway Carly Baker whom  we met put us at ease and assisted us all the way.  Everything was taken care of   (it is still very raw for me - the wife) however all your staff and then Tony one of your funeral assistants phoned me to check if I had any queries on the morning of the funeral and all of them were just brilliant.  Thank you so very much for all the help and assistance in making the whole experience of arranging a funeral and helping us throughout the process. When one loses someone close and then is faced with the whole frightening and daunting thought of making all the arrangements, together with the grief, you certainly were  fantastic.  Thank you to everyone in your organisation at Whitehorse Road, Croydon, for your help and assistance.

  • 5 Tyrone Vaz 1st Jul 2017

    Thank you all at Rowland Brothers for the professionalism, help and support you gave the family at our mothers funeral. You all were very kind, patient and understanding towards us and we will never forget this. With kind regards, The family of Clarina Virginia Vaz

  • 5 Verona Richards 12th Jun 2017

    We are sincerely thankful to the service we received from Roland Brothers in laying to rest our dear departed Mother.  From beginning to end they were on hand to direct us through the process.  I found them to be very accommodating and flexible where chances were needed.  I am particularly grateful to Tony Roland who took time to direct and fulfill our Mother's wishes, she would have been very proud of his excellence and that of his team. Our thanks again.

Address
299-305 Whitehorse Road
West Croydon
London
CR0 2HR

National Association of Funeral Directors

NAFD Members

Latest Reviews

Claudeen Wallace 8th Jul 2018

I've used Rowland Brothers on 3 occasions now and the service and support has been exceptional. They organised my mother's furneral and took away the stress by ensuring every aspect of her day was done without any mishaps. Flowers,order of service programmes etc. Very professional and prompt. I would recommend their services to everyone.

JANICE BYFORD 3rd Jul 2018

Our family have been using Rowland Brothers Whitehorse Road since 1976 and their standard of customer service has not changed - it is excellent. I was not looking forward to arranging my father's funeral last month, but from the outset all the staff were kind and understanding and very patient when I was being indecisive. Carly was my point of contact and she even referred back to my mother's funeral arrangements to see if I would like something similar for dad, and was able to source the same coffin that we had for mum. Communication and direction has been prompt and clear. Carly advised me about the on-line facilities for creating a tribute and donation page which is all new to me. I have been able to pass this on to the family and it is comforting to see their memories and keep track of donations. On a very hot day, all the attendants were immaculate as were their vehicles. David was very professional, friendly towards me and all my family and very obliging with any requests I made. The service I chose was simple and went very well and the minister that Carly recommended was excellent. Their facilities at Whitehorse Road are immaculate and my dad was treated with great care. Although my process has not quite finished I have no doubt that this high standard of service from all the staff there will continue. Thank you all very much for helping me at this difficult time. I would not hesitate to recommend you to anyone.

David Goldsworthy 3rd Jun 2018

A discrete and supportive service. Rowland Brothers carried out all our wishes efficiently and sensitively proffering advice when needed and solving problems for us. A difficult time made much easier by their professionalism.

Reviews