Co-op Funeralcare, Crosby

58 reviews

Co-op Funeralcare, Crosby is an ethical and member owned funeral director, serving bereaved families in Liverpool and the surrounding area with care, respect and clarity.

Latest Verified Reviews

Catherine Mitchell 25th Mar 2024

Excellent service from  all the team at Crosby branch. Had to deal with the funeral arrangements while abroad. Andrea was a great help very patient & she dealt with everything through email, from choosing order of service and arranging Celebrant Sharon Morgan, to the finer detail, everything was perfect on the day. Would definitely reccomend. 

George Edwards 18th Mar 2024

From start to finish everything went exactly as myself and family wished they were so caring and helpful from our first meeting to the very end nothing was a problem for them I would definitely recommend them 100%.

Jan Matthews 12th Mar 2024

Helpful, supportive staff. Good attention to detail. Sometimes would be more helpful to commumicate via phone rather than email, especially if a document needs to be signed which otherwise needs to be printed off.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

50-52 Liverpool Road
Crosby
Liverpool
Merseyside
L23 5SG

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 0151 453 0364

About Us

Co-op Funeralcare, Crosby is an ethical, member-owned funeral director in Merseyside. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Co-op Funeralcare, Crosby can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their Liverpool funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Liverpool, Co-op Funeralcare, Crosby take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Co-op Funeralcare, Crosby in Merseyside is open from 09:00 - 17:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Co-op Funeralcare, Crosby today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

Verified Reviews

Verified Reviews

  • 5 Catherine Mitchell 25th Mar 2024

    Excellent service from  all the team at Crosby branch. Had to deal with the funeral arrangements while abroad.
    Andrea was a great help very patient & she dealt with everything through email, from choosing order of service and arranging Celebrant Sharon Morgan, to the finer detail, everything was perfect on the day.
    Would definitely reccomend. 

  • 5 George Edwards 18th Mar 2024

    From start to finish everything went exactly as myself and family wished they were so caring and helpful from our first meeting to the very end nothing was a problem for them I would definitely recommend them 100%.

  • 4 Jan Matthews 12th Mar 2024

    Helpful, supportive staff. Good attention to detail.
    Sometimes would be more helpful to commumicate via phone rather than email, especially if a document needs to be signed which otherwise needs to be printed off.

  • 5 Julie Oade 26th Feb 2024

    Everything was taken care of with empathy and kindness. I didn’t have to worry about anything. The co-op funeralcare had previously arranged my dad’s funeral and I wanted them to do the same for mum. I’m very grateful for the care and consideration we received. Thank you.

  • 5 Joanne Hall 26th Feb 2024

    Andrea was very helpful once again

  • 5 Sandra Sperling 12th Feb 2024

    Fabulous, sensitive approach to our family. Can't recommend Co op funeral services Crosby enough. Andrea was so lovely and helpful. Andy was efficient and let us know each step on the day.

  • 5 Alison Brooks 8th Jan 2024

    We had a really good service from Co-op. Good communication throughout the whole process and great service on the day.

  • 5 Roma Bailey Weir 4th Jan 2024

    From the booking of our appointment, through to the service, we received professional sincere help. We were kept upto date with regular phone calls from Andrea and felt that we were important at a time when everything is changing. We cannot thank the Co-op in Crosby enough.

  • 5 Eunice Corser 2nd Jan 2024

    The whole team at Crosby made the process flow seamlessly 
    They we’re ready to speak to you at anytime.

  • 5 Tracey Rossiter 28th Nov 2023

    The Co-Op Crosby Team took our Dad into their care when he passed and the family were very grateful. We would like to say a big thank-you to all the team at Crosby for their kindness,understanding and empathy towards us at this differcult time.


    Special mentions to go Andy, Andrea & John.

  • 5 Jayne McShane 27th Nov 2023

    Andrea and Andy
    They were both helpful over our sad time can not be more grateful for their help on ever step of the way

  • 5 Jayne McShane 27th Nov 2023

    Andrea was so helpful from start to finish can not be more greatfull
    And then Andy was fantastic very much appreciated

  • 5 Deborah Kehoe 13th Nov 2023

    Brilliant brilliant brilliant
    Proffessional and caring

  • 5 Peter Maguire 8th Nov 2023

    We had a funeral plan for my mother, however Andrea at Crosby was amazing answered any of our questions and Andrea also prompted us on items we hadn’t thought about. The professional kind and caring way the Crosby office dealt with my mum and us as a family was reassuring at our difficult time. 
    From  our first contact with co-op funeral care they have been excellent 

  • 5 Helen Lumberg 9th Oct 2023

    All staff were professional and very caring throughout this difficult time. Andrea was so kind, sensitive to our needs and encouraging and Mark and staff treated myself and the family on the day of the funeral with the utmost respect.

  • 5 Katayrna Kenny 25th Sep 2023

    Very professional and caring service, everything was explained and all the staff very helpful, beautiful cars and follow up service. Second time of using Co op Funeral Service. Many thanks at a difficult time.

  • 5 Raymond Lloyd 21st Aug 2023

    Andrea and the team couldn’t do enough for us a this sad time

  • 5 Linda Gabbott 14th Aug 2023

    The co-op Crosby were absolutely amazing with my husbands funeral from the initial contact and all the help and advice from Andria to the way that John the funeral director looked after me on the day. Andrea had a very calm and caring manner and really went above and beyond to look after me and advise me. John was very dignified and in control of things on the day and I knew I was in safe hands. Can’t thank them or recommend them enough. 

  • 5 Dawn Sawyer 1st Aug 2023

    As a family we were very happy indeed with the way in which our father's funeral was handled. From our initial enquiries with Andrea in Crosby Co-operative Funeralcare, to the decisions to be made along the way, to the actual running of the day itself, everything was handled so respectfully and sensitively and at our own pace. The end result was a smooth-running thoughtful fitting tribute to our Dad ..a send-off to be really proud of. We would highly recommend Crosby Co-operative Funeralcare to all.

  • 5 Julie Fagan 24th Jul 2023

    Andrea made us at ease from the moment we met her at the worse time of our lives she was there whenever we needed any advice everybody who was involved was lovely and we would like to say thank you

  • 5 Brenda Hayes 1st Jul 2023

    Staff were relaxed and friendly - always ready to accommodate our needs. Many thanks.

  • 5 Susan Taylor 6th Feb 2023

    People and the level of service was excellent, just one complaint, the coffin was not as well made as I thought it would be, got a splinter from rubbing the side and the edging at the top fell of when we tried to lift the lid,the team did come out straight away and fix it to which I'm greatful

  • 5 Kevin Porter 31st Jan 2023

    Staff and service were very helpfull at Crosby office. Which eased the pain of my mother passing away

  • 5 Clare Hawitt 23rd Jan 2023

    From start to finish Andrea was very kind and compassionate. Offering support and help at all times. She kept in contact every step of the way, and made an awful time much easier for all the family

  • 2 Christopher Mcindoe 19th Dec 2022

    Callcenter staff need to be trained to a higher standard, my wife called to ask for advice regarding what we could and couldnt do whilst Mum was with the coroner, they didnt know advised would call back. When my wife recieved call they called her by the deceased's name. When booking funeral was given the wrong time, made all arrangements for 10.30am then recieved email stating 3pm. Also the length of time for Mum to get to the chapel was far too long. The whole situation I feel we had to hand hold

Address
50-52 Liverpool Road
Crosby
Liverpool
Merseyside
L23 5SG

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Catherine Mitchell 25th Mar 2024

Excellent service from  all the team at Crosby branch. Had to deal with the funeral arrangements while abroad. Andrea was a great help very patient & she dealt with everything through email, from choosing order of service and arranging Celebrant Sharon Morgan, to the finer detail, everything was perfect on the day. Would definitely reccomend. 

George Edwards 18th Mar 2024

From start to finish everything went exactly as myself and family wished they were so caring and helpful from our first meeting to the very end nothing was a problem for them I would definitely recommend them 100%.

Jan Matthews 12th Mar 2024

Helpful, supportive staff. Good attention to detail. Sometimes would be more helpful to commumicate via phone rather than email, especially if a document needs to be signed which otherwise needs to be printed off.

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