Robson & Stephens Funeral Services, Minehead

5 Steve Shaw 12th Feb 2024

Extremely happy with the help and support that was extended to us to guide us through the paper work, manage all the arrangements, and support us with compassion through the whole occasion, truly commendable service. The funeral day went very smoothly, aided by the perfect weather, so we managed to lay our mother to rest with the dignity and care she deserved.

5 Barry Convey 10th Dec 2023

Mark was an absolute god send.

5 Fiona Roberts 28th Nov 2023

Mark was extremely kind and efficient about the arrangements and help me get the paper work filled in. His colleague who dropped the ashes off on our remote farm was very kind too. I felt they both went to the extra length at a difficult time for us and at the same time, in spite of a lovely customer service, the price was reasonable.

5 Hayley Abbs 20th Oct 2023

Absolutely brilliant service. Kind and understand. Helped me with documents etc. Would highly recommend

5 Zari Evens 6th Sep 2023

Mark and his team handled my Mum's wishes for her woodland burial and simple private graveside ceremony with the utmost respect and professionalism. They were extremely helpful and kind to me throughout from start to finish and I would recommend them to anyone. Thank you Mark for everything.

5 David Simpson 2nd Sep 2023

Robson and Stephens were brilliant at organising my late stepmother’s funeral. Highly recommended.

5 Jacky Fletcher 24th Aug 2023

Thank you Orlando for your care, compassion, support and respect at a difficult time. You were always available to answer questions and lead us through a process that we were completely unfamiliar with. Also the cost of the funeral seemed very reasonable. Highly recommended.

5 Monica Horn 23rd Aug 2023

Mark was extremely helpful and did everything he possibly could to make things go smoothly. Nothing was too much trouble, and he was very giving with his time. He never made us feel rushed,  and we are very grateful for his kindness and professionalism.

4 Carole Hayes 23rd Aug 2023

Really excellent service, very friendly and helpful 

5 Sarah Moyes 12th Aug 2023

The service we received was excellent. It was a challenging time and Mark Robson was helpful and supportive throughout. Nothing was too much trouble. I would highly recommend them . Thank you so much. 

5 Robert Dewis 3rd Jul 2023

Mark did a wonderful job at organising my mom's funeral. From the first consultation, he welcomed me and my family with compassion and was very clear and thorough at making sure everything was exactly as we wanted. He gave regular communication throughout the organisation process, which reassured us that everything would be done right. On the day of the funeral, he was thoroughly professional and made the day run very smoothly. Highly recommended.

5 Chris Eveleigh 24th Jun 2023

Mark and team were absolutely brilliant from the outset. Nothing was any problem and we did keep moving the goal posts. Everything was dealt with in a complete professional manner. Would highly recommend 

5 Martyn Colbeck 22nd May 2023

My father’s was handled expertly by Mark and his team.  From the first moment we met, I was very impressed by Mark’s professionalism and compassion.  It made the whole process seamless and much easier to deal with.  The funeral itself was beautifully choreographed.  I highly recommend Mark and his team. Thank you from all our family for your support during what is a very difficult time.  The Colbeck family.  

5 Mike Nixon 9th May 2023

As a family we are indebted to Mark, Emma and his team. Our Mum and Dad passed within two months of each other. Our dad passed first, and Mark was there every step of the way providing support, guidance and comfort to the family.

My dad’s funeral was respectful, dignified and a wonderful celebration of his life. When my mum passed soon after, it was never in question that Mark and his team would again be there for our family.

My mum’s funeral was wonderful and a joy full celebration of her life. Mark is a consummate professional, his ability to make a very emotional and difficult time easier is testament to his kindness and experience.

Mark leads a team that are caring, supportive and above all hold a level of compassion that is truly heartfelt. The informality, the relaxed approach and the diligence spoke volumes and provided great comfort to the family.

Mark and his team delivered what we needed as a family and throughout provided an exceptional service. The personal touch and understanding was exemplary.

To go the extra mile is ingrained deep within the ethos of Robson & Stevens Independent Funeral Family services, and was evident from the outset, which in turn provided great reassurance when we needed it most.

As a family we could not have asked for anymore, we, along with Mark and his team gave our parents the absolute best send off and they would have been proud.

It is not everyday you meet a person so dedicated to the service of others, especially in death, but Mark is that man. Mark and his team are the embodiment of all that is good in this world, and they give this willingly without question.

Thank you.

5 Jacqui Back 8th May 2023

Mark and his team were kind, courteous and extremely helpful during this difficult time. They made the whole process stress free and delivered exactly what we requested.

5 June Thompson 22nd Apr 2023

I highly recommend Robers &  Stephens. Funeral directors. Mark help me so much through my auntie funeral never didn’t know we’re to start l was so upset at this time & mark was there supporting me though everything l needed to do my auntie had a lovely funeral a lot of people said it was a beautiful send off wish help me though this really sad time thanks to robers & Stephens for being there for me & my family highly recommended 

5 Caroline Webber 22nd Apr 2023

I can’t give this company enough stars. From the initial enquiry to the day of my dads funeral they have been amazing. Never felt rushed to make decisions and was very patient. Thank you for giving my dad a lovely send off. 
Would highly recommend the services of this funeral company 

5 Greg Brunt 17th Apr 2023

I just wanted to personally thank Orlando and others at the Minehead office for their professionalism and empathetic approach to our Mums funeral. They were always there to offer advice and respond diligently to our questions . They ensured all our family’s requirements were dealt with, from visits to the chapel of rest at inconvenient hours to the actual service which was exactly as we all wished for. 
Thank you 

5 Karen Durnell 3rd Mar 2023

Amazing personal service, meeting all required wants and needs. Mark your a credit to your profession, I would highly recommend the services you provide and Emma, kind, considerate, understanding and such a beautiful sole.
Thank you both for sending our dad on his final journey.

5 Ian McLaren 2nd Mar 2023

We were well supported throughout and we couldn't have asked anything more.
Mark explained everything very well and sensitively explained some alternatives that we had not thought of.

5 Maxine Horne 1st Mar 2023

We received an excellence standard of service from the entire team at Robson and Stephens, They guided us through every aspect of our mothers funeral and made a heartbreaking situation easier with their help, we will always be grateful to them.

5 Hannah Coleman 24th Jan 2023

Robson and Stephens ensured that my husband’s funeral was exactly what we and he would have wanted. Everything went perfectly and their advice was invaluable. I would definitely recommend them. 

5 Katie Davies 2nd Dec 2022

This is the third time my family have used Robson & Stephens as our funeral director and I honestly wouldn’t even consider using anyone else. Mark is so thoughtful and attentive, nothing is too much to ask. On each occasion Mark has provided the most amazing service in a professional way and also personal by just being so caring towards us all through such difficult times. We have been lucky enough to have beautiful send off’s for our loved ones with the perfect personal touches, honestly cannot thank Mark & everyone involved at Robson & Stephens enough. 

5 Korina Wyatt 31st Oct 2022

Very professional service, great communication at all times , looked after my father wonderfully. 
Highly recommend. 

5 Sarah Trewella 22nd Oct 2022

Wonderful service from the whole team.  Always responsive and made a very difficult time feel much easier.