Jackson Family Funeral Directors, Worcester

133 reviews

Independent funeral directors in Worcester, serving bereaved families with bespoke funeral arrangements.

Latest Verified Reviews

Libby Brace 12th Mar 2024

The team were excellent at making me feel at ease and listened and advised to make Alan’s final journey amazing.  They were caring, respectful and Sarah was in tune with my personality which made a very sad time a little easier to struggle through. While it was lovely to meet such a great team, I hope it’s a very long time before I need their services again. Would highly recommend. Thank you everyone who looked after Alan for me. xx

Karen Collingwood 27th Feb 2024

Thank you for your support and guidance, Sarah was excellent and made the whole experience relaxed and stress free. The service was perfect for our situation. 

Karen Thomas 5th Feb 2024

Sarah was very friendly and put us all at ease. Everything was dealt with very professionally, and the day of the funeral went very smoothly. Thank you

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

54 - 56 Barbourne Road
Worcester
Worcestershire
WR1 1JA

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01905 950130

About Us

Jackson Family Funeral Directors is an independent, fully qualified funeral directors based in Worcestershire. An independently owned business run by the Jackson family, they have won multiple awards including the Lloyds Bank British Business Excellence Award Local Business of the Year 2022.

Matthew and his team deliver a service that is second-to-none, honest and ethical. Jackson Family Funeral Directors aim to make a difference and provide the service that you deserve. With over 10 years experience as a funeral director in Worcestershire, Matthew is well known for his community work and willingness to embrace change and new ideas.

The Worcester funeral home has a private chapel of rest, private car parking and fully equipped mortuary. The home is managed by experienced funeral director Sarah Hewlett, who joined Jackson Family Funeral Directors after a career in the care sector. Her background of direct family interactions in a care environment meant her personality and drive was perfect for the funeral profession. Sarah managed the direct cremation business for the Worcester funeral directors during the pandemic, before becoming a specialist in arranging bespoke funeral requests.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Jackson Family Funerals can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. As well as traditional black hearses, you can also arrange for bespoke transport such as horse-drawn hearses and motorbike hearses.

Jackson Family Funeral Directors is open Monday to Friday, 9am to 5pm, with a 24-hour telephone service. Call now to find out more about the services they provide and begin making funeral arrangements for your loved one.

Verified Reviews

Verified Reviews

  • 5 Libby Brace 12th Mar 2024

    The team were excellent at making me feel at ease and listened and advised to make Alan’s final journey amazing.  They were caring, respectful and Sarah was in tune with my personality which made a very sad time a little easier to struggle through.
    While it was lovely to meet such a great team, I hope it’s a very long time before I need their services again. Would highly recommend.

    Thank you everyone who looked after Alan for me. xx

  • 5 Karen Collingwood 27th Feb 2024

    Thank you for your support and guidance, Sarah was excellent and made the whole experience relaxed and stress free.
    The service was perfect for our situation. 

  • 5 Karen Thomas 5th Feb 2024

    Sarah was very friendly and put us all at ease. Everything was dealt with very professionally, and the day of the funeral went very smoothly. Thank you

  • 5 Andrew Dawson 5th Feb 2024

    Sarah and the team at Jacksons made the whole process so easy to manage at such a difficult time. Thanks to their professionalism the day went so smoothly and we were at ease knowing mum was in good hands.

  • 5 Cameron March 31st Jan 2024

    Jackson’s were very companionate, understanding & professional throughout, Sarah was very attentive and made us feel at ease when taking us through the various aspects of the funeral. They were always there if we had any questions. We were very pleased we went to Jackson's Family Funeral Directors in Worcester.

  • 5 Paula Ford 29th Jan 2024

    Very respectful, dealt with all our needs in a respectful manner, very friendly and understanding. 

  • 5 Kellie Norrey 29th Jan 2024

    Sarah and the team at Jackson’s were amazing, from the moment they collected my mom from home to her private cremation, we all felt at ease with everything explained to us in detail. 

  • 5 Richard Fidoe 23rd Dec 2023

    From the time of first contact Sara and the team have been very personable with genuine sincerity and understanding. Would thoroughly recommend.

  • 5 Tina Salisbury 21st Dec 2023

    It was my first time of having to arrange a funeral for one of my Parents.
    I’m so pleased with all my heart that we chose Jackson Family Funerals.
    From the moment I rang on the morning of my dad’s passing, to the last Journey of his life, I can not thank Sarah and her family team enough. The respect they had for my dad was truly heart warming. 
    They made a VERY SAD TIME  a bearable one.
    I will be recommending them to anyone who needs a funeral being sorted.
    Once agin Jackson family funeral, I can’t thank you enough.

  • 5 Sharon Wharton 12th Dec 2023

    Would highly recommend using jacksons as they are very good,made us feel very at ease at this very sad time and they were all fantastic on the day
    Many thanks to all staff.

  • 5 Rachel Potter 10th Dec 2023

    Thank you we appreciated such a professional service. Your friendly, reassuring, and efficient team made a challenging time much easier.

  • 5 Jane Couthard 30th Nov 2023

    🌟 🌟 🌟 🌟 🌟

  • 5 June Moore 27th Nov 2023

    Huge thank you to Sarah for making such a difficult time easier to cope .... nothing but praises for everything from start to finish.

  • 5 Annmarie Plumley 24th Nov 2023

    There are not enough words for me to express just how kind, caring and more importantly respectful to my brother Jacksons' family funeral service were.
    We lost our brother unexpectedly but he was treated with respect & dignity from the very beginning.
    My first contact with Jackson’s was Claire.
    The kindness & compassion she showed not only to my brother but also to me at such an emotionally, sensitive and difficult time was the reason our family chose to use Jacksons for our brother’s funeral.
    Sarah was our funeral director & I cannot express my family’s gratitude for the care & kindness she showed not only to us but my brother throughout the whole process..
    Jacksons without a doubt made a very sad day bearable.
    Their professionalism was exemplary throughout the whole experience.
    Thank you Sarah,Claire & the whole team for everything.


  • 5 Louise Francis 16th Nov 2023

    Sarah Hewlett was absolutely brilliant - we knew exactly what we did and didn’t want and she delivered - never once suggesting or enforcing we did something different. 

  • 5 Jane Kendrick 16th Nov 2023

    As soon as we met Sarah she put myself, my daughter and son at ease when arranging my mother's funeral. As mum had left instructions this made things a lot easier and Sarah took all this on board and helped us through seamlessly. She introduced us to a lovely celebrant who worked with my daughter on the order of service and conducted the service on the day. We were very pleased at how things ran very smoothly on the day. I would highly recommend Jackson Family Funeral Directors and would not use anyone else to take care of my loved ones. Thank you all, you are highly professional with a very personal tough.

  • 5 Jennifer Johnson 23rd Oct 2023

    From start to finish, the support, kindness and professionalism was amazing. What has been the hardest time, has been made a little easier by  Jackson Family funeral directors . 

  • 5 James Lowe 2nd Oct 2023

    Sarah has the experience to guide us through the decision making processes so that we were able to arrange a perfect funeral and her professionalism and competence on the day helped to make sure that everything happened as planned. 

  • 5 Carl Edwards 16th Aug 2023

    They looked after every wish with empathy, cannot fault them, especially Sarah she ensured the whole process ran as smooth as possible.

  • 5 Heather Stockwell 14th Aug 2023

    From my first contact with Jacksons I was treated professionally and with kindness.  Sarah guided us expertly through the process and always treated us with care and sensitivity.  She made the whole process as smooth as it could be and always promptly answered any queries I had.  On the day of the funeral Sarah was there to help support us and all the staff from Jacksons were lovely.  There isn't a single thing that could have gone better and I'd like to thank Sarah and everyone at Jacksons.  I can't recommend them highly enough.  

  • 5 Ben Homans 2nd Aug 2023

    Jackson’s have been immensely supportive as a difficult time. Sarah, Claire, Matt and the team have been understanding and experts in their field along the way. Couldn’t have chose anyone better. Thank you!

  • 5 Andrew Nendick 31st Jul 2023

    Sarah, from the beginning was very helpful and understanding. Working around all of our needs and requests. Not afraid to express their expert and personal opinion I order to help us with our decision making. On the day, Sarah and the team were very professional and even laid back when the conversation changed to humour at times when needed. 

  • 5 Mandy Kerrod 31st Jul 2023

    Very professional. I had never had to arrange a funeral before. Sarah was excellent she guided me throughout and kept me updated on everything. On the day of the funeral everything just went so smoothly. All the staff immaculately turned. Every single person who attended made the same comments about Jackson's

  • 5 Richard Jones 24th Jul 2023

    Everyone at Jackson's were very sympathetic and understanding of the situation. Sarah in particular was able to help us and offer advice with all aspects when planning the funeral, and kept us well informed as to what was happening. On the day of the funeral Jackson's arrived as planned, and Sarah and the team were very supportive when the reality hit us, making sure that we were OK and ready at each stage before continuing. I don't think there is anything more Jackson's could have done to have helped make what is a very difficult time pass without issue or complication - I would thoroughly recommend them.

  • 5 Sharon Brooks 5th Jul 2023

    They were very approachable, understanding and reassuring. Everything was explained well and dealt with kindly and efficiently by Sarah Hewlett.  

Address
54 - 56 Barbourne Road
Worcester
Worcestershire
WR1 1JA

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Libby Brace 12th Mar 2024

The team were excellent at making me feel at ease and listened and advised to make Alan’s final journey amazing.  They were caring, respectful and Sarah was in tune with my personality which made a very sad time a little easier to struggle through. While it was lovely to meet such a great team, I hope it’s a very long time before I need their services again. Would highly recommend. Thank you everyone who looked after Alan for me. xx

Karen Collingwood 27th Feb 2024

Thank you for your support and guidance, Sarah was excellent and made the whole experience relaxed and stress free. The service was perfect for our situation. 

Karen Thomas 5th Feb 2024

Sarah was very friendly and put us all at ease. Everything was dealt with very professionally, and the day of the funeral went very smoothly. Thank you

Reviews
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Update

Prices vary by time and day of week