A family run business, everybody that I dealt with was extremely sympathetic and extremely helpful. I would highly recommend Hilliard Funeral service.
4Pat Read12th Dec 2016
Hilliers did not get an excellent as although they were very good they messed up on my first stage payment and it was removed from my bank twice and although it was refunded it took from Thursday to Tuesday for the money to go back into my bank account which at the time caused a lot more stress
Lyn Woodward replied
When a card payment is voided the amount is temporarily ring fenced from a personal account and the bank takes a few days to release the funds. In hind sight we shouldn't have taken the payment again immediately. We are very sorry that you suffered distress due to this issue. We did offer to make an immediate payment into your personal account to cover the shortfall once this was discovered but the offer was declined.
5Karen Sawyer6th Dec 2016
Hillier Funeral Service were outstanding in every respect; from our initial meeting with Tamara who sensitively talked us through everything to Chris who took care of us on the day. Everything was was done with old world courtesy and respect. Despite it being such a sad time, they really helped us to plan a celebration for our lovely Mum. IV florists, their associated florists also contributed hugely. Their sheaths and bouquets were exquisite.
Think you Hillier for looking after Mum and us so well.
5Janet Maggs29th Nov 2016
Very professional, discret and supportive. Cannot fault the service and care received by all involved at Hilliers.
5Keith Faulkner26th Nov 2016
A GREAT HELP AT THIS DIFFICULT TIME, VERY HELPFUL AND PROFESSIONAL.
5Richard Davis15th Nov 2016
Thank you for supporting us by taking so much work away from the family, and by reacting so well to some of our unique circumstances.
5michael russell15th Nov 2016
on behalf of myself and all of the family i wish to thank hilliers for the excellant job they done for the funeral of jean russell from start to finish you could not fault anything so my thanks for a job well done.
5Mari Cain13th Nov 2016
HFS provided a superbly professional service from start to finish. We could not have asked for more from them.
4Kerryn Dorraine13th Nov 2016
Initial meeting was too business like,not a lot of compassion. Went on to deal with other members of staff,they were all lovely
4Kathleen Witts11th Nov 2016
Very happy with service provided by all people we dealt with. Thank you for making this difficult ceremony easi to arrange
5Krystyna Sigsworth1st Nov 2016
Excellent communication and understanding of what I wanted for my Brother's funeral. Kind and friendly staff members in the main office and at the Chapel of Rest and complete honesty,when I needed it the most.
Nothing was too much trouble.
5Christopher Donovan20th Oct 2016
Excellent very professional . Amazing staff so efficient & friendly . yet so brilliant in everything they do made us feel so at ease . Hillier funeral service should be so proud of mike rooke & his colleagues & Carole Pugh & all the girls at Victoria hill office . Many thanks from the Donovan family . God bless you all 🇨🇮👌💒💙
5Barbara Newman15th Oct 2016
Very helpful and compassionate. Many thanks
5Christine Carroll11th Oct 2016
Great service, thank you
5Mark Tidey9th Oct 2016
From the moment we called to enquire about the funeral to the end of the service itself, and beyond our family have found support and comfort at a difficult time from a very caring and considerate company. Thank you so much
4Georgina Colman19th Sep 2016
Hillier made what was a very difficult task much easier. Professional across all aspects,
5Sue Page8th Sep 2016
Excellent service, seamless organisation. Sympathetic and caring. Would never use anyone else. The cheapest in town also. The staff are impeccably turned out all the time.
5Jennifer Bohane21st Aug 2016
Thank you so much, everything made so easy
5Denise Lifford12th Aug 2016
Hillier were fantastic they handled everything for us and I cannot thank them enough, at this most difficult time they took care of everything. The professional and compassion shown by everyone service was amazing.
5Graham Price7th Aug 2016
This was the second time in 6 months we had used Hilliers. The whole experience was an example of exemplary customer service. We could find no fault whatsoever.
5Moira Marks25th Jul 2016
They made a very difficult time stress free for all the family.
5Jenny Williams11th Jul 2016
We were really impressed with the service provided for us on 8th July for Margaret Jean Hansen's funeral.
When Chris brought us back he kindly put all the flowers in the boot, dropped us at the pub, took my sister and husband back to the bungalow and unloaded the flowers for us.
All the staff dealt with us with empathy and compassion.
I would recommend Hilliers to anyone looking for a funeral director in the Swindon area.
5Sharon Smith11th Jul 2016
I would just like to say a massive thank you to all of the staff at Hilliers, the care in the way they looked over my mum was excellent , they made her look so beautiful & peaceful. The time they took with us as a family to help make this very very sad day as easy as possible for all of us from beginning to end was second to none & nothing was ever to much trouble.
Amazing customer service
Thank you so much from all of us.
5Patricia Evans11th Jul 2016
My dad died at home and from the moment i rang Hilliers, every member of staff we have dealt with, have been thoughtful, helpfull and always very smart and polite. Sue and Carol were both extremely helpful with sorting arrangements for everything, includimg flowers. I have never had to organise a funeral, Hilliers staff made this an extremely easy process. Thank you so much.