Liam and his team were excellent service providers. They were very empathetic and caring at all times. We were able to speak to them about anything regarding my mum, her care and her beautiful funeral.
Thank you for trying to make this awful day as special as possible for my lovely mum.
Thank you again to all of your team
5Peter Nash7th Nov 2017
Superb bunch of people, warm & friendly yet respectful.
From the time I called them late on a Friday night right through to collecting my wife's ashes they couldn't have been more helpful. Though everything had been sorted out via a Funeral Plan (well worth doing as it saves a lot of decision making at the worst time in one's life) The S&R team arranged times for picking up the Death Certificate and for registering it at The Registry Office, I didn't have to do a thing, they did it for me.
THEY WERE SUPERB.
While I'm her let me do a plug for Funeral Plans:
My first worry was that the Funeral Directors cease trading. NO worry, you don't pay them, you pay into a trust , so if your nominated funeral director goes bust it is automatically picked up by another Funeral Director that is a member of the trust.
If funeral prices go up? No worries again, you have paid for the service, if costs go up it is borne by the trust fund. If you want extras not covered by the initial plan such as an extra car then, of course, you will have to pay the going rate.
5John Glazebrook3rd Nov 2017
From the start to finish the service provided was first class. The care and attention shown throughout made the process trouble free and eased the burden on the family.
5Margaret Gleadell22nd Oct 2017
Liam was amazing! He managed to arrange and conduct a funeral for my mother in only four days as I had already booked to go away on holiday for the following two weeks. I would have either had to cancel my holiday or delay the funeral until I returned from my holiday. Nothing was too much trouble and he went out of his way to provide everything I wanted for my mother's funeral. He took away all the stress and I was able to go away on holiday and relax.
5Joanne Kingshott30th Sep 2017
The service we received from Liam was second to none. He made the whole process simple and straightforward at a time when focusing on such things was very difficult.
5Russell Hall26th Aug 2017
The service we received from Liam was exemplary. His sensitivity and professionalism made the difference. We felt supported and understood throughout the process and the work done behind the scenes was clearly considered, consistent and distinguished by integrity.
5Marisa Rackham9th Aug 2017
An excellent service. Everyone i spoke to said it was the best funeral service they have been to. thank you very much Liam
5Martin Spurgin26th Jul 2017
They were FANTASTIC! Always there ready to help with some great ideas! Always ahead of the game doing and getting things ready without being asked. Communication was excellent! Keeping all party's informed and organised! Which really helped! At an extremely difficult time there professionalism carried us through! We felt there many years of experience there to support us! Can not thank them enough for all they have done! They are the best funeral service company out there! You must try them too! It is a must! Thank you all!
5Clive Everett12th Jun 2017
Very professional, always had time never rushed.
5Tibor OLAH11th Jun 2017
Very thoughtful and well executed. During this difficult time, Liam and his colleagues gave my father the send of he deserved. They took everything into their hand and made the process and easy and stress free for us as possible. This is very important during times like this.
Thank You Brother.
5Sarah Horrillo7th Jun 2017
Liam was absolutely marvellous and made a painful time bearable.
He dealt with us with great empathy and sensitivity, and was instrumental in making my brothers funeral memorable.
He could not have given more care and support in every detail
We are very grateful
5Theresa Kinahan7th Jun 2017
5Jody Hoey20th May 2017
Top class done a brilliant job I was very with the service
5Tirdad (Ted) Abbasdghazvinie12th May 2017
If you want excellent professional and caring service for peace of mind this is the one.
5Nigel May16th Apr 2017
They where excellent all the way from the very first meeting. They help make what is a difficult thing to do arranging a funeral very easy. They also help in recommending David the minister who did the service, the catering company that did my mum proud and Lisa who is helping with the probate process, and I would recommend them all.
All throughout the process they where always on the end of the phone to help with any questions we had.
I would not hesitate to use them again should I have to again in the future
5Karen Fitch3rd Apr 2017
The service for Terry was exceptional...They could not do enough to help you. They were kind, thoughtful, and showed you an enormous amount of respect.
They made you feel at ease and you could see that they genuinely cared.
Would highly recommend.....
5Eileen Sheppard3rd Apr 2017
It was very good all the guests commented how much they liked it, I would think you will get a few enquiries from some of our friends and family.
5Steve Scurrell17th Mar 2017
From the outset they were sensitive to the situation but proactive in moving things along to accomplish all of the necessary arrangements.
The family appreciated the support and advice they gave at every stage and the kindly way in which it was given.
5Maggie Horton27th Feb 2017
Excellent service , they did everything they could to help make sure the day went well , very caring people. Would highly recommend Thanks Matthew and Liam and Thank you to Bridget the celebrant, everyone remarked on the lovely service .
5Sue Ridgewell23rd Feb 2017
Mum's funeral arrangements were carried out in such a professional and respectful way. We have no hesitation in recommending Southgate and Roberts.
5Phildon Stapleton17th Feb 2017
Liam and his team did an excellent job during the recent funeral of my wife. The team is to be highly commented for their professional services
Phildon and family
5Steven Thompson3rd Feb 2017
Very supportive and thoughtful approach to the arrangements that have to been done at a very difficult and emotional time for the family.
Thank you very much.
5Graham Weeks31st Jan 2017
Kindness and consideration were paramount in their dealings with our situation and facilities and hospitality excellent.