Professional, sensitive, friendly approach to all dealings with our family. Special thanks to Gillian for her help organising mum’s funeral, thorough and patient. Thanks also to Ellie for her sensitive and respectful manner when attending to mum at Braeside. Similarly Philip who took the same approach and ensured that, what was a very difficult day, went without a hitch. Warmest thanks to all.
5Sandra Manson15th Jan 2019
Could have not asked for a better service from start to finish thank you all so much x
5Paddy & Ruth Tillbrook13th Jan 2019
Firstly we would like to thank Muriel who done a great service from the first day to the last. She was fantastic. Secondly, everyone at Forrester, Ian, Candice and the rest of the team who looked after us on the day. Ian I felt went above and beyond for me and my family and we could not have got through this without them. I can’t recommend them highly enough.
5Sean Bechhofer6th Jan 2019
Excellent service. Gillian Harvey was great in helping to set up the arrangements, and on the day, Philip Bryan was supportive and provided exactly what was needed.
5Jim Smith29th Dec 2018
My family and I greatly appreciated the sympathetic care and attention provided to us by the whole team at Broomhouse Road. In particular Susan McGlame for her handling of the initial administration and then most importantly your director(forgotten name) on the day for ensuring we had the service celebrating my wife's life which is exactly what we wanted.
Many thanks to all.
5Charlene Duffy28th Dec 2018
Was really pleased with everything and very friendly 😊
5George Thomson28th Dec 2018
I must say that the funeral from start to finish went very well there was a couple of snags which Alan Taylor the funeral arranger resolved very quickly I must thank all staff I was involved with for the kindness they should to myself and family.
5Peter Shaw23rd Dec 2018
Couldn't havery asked for any better
Kind caring courteous respectful
From beginning until end
5Andrew Newberry23rd Dec 2018
All the staff were very sympathetic, understanding & very helpful. Nothing was to much trouble for them especially Susan & Phillip who made the day run smoothly leaving us to remember our loved one without having to worry about anything else
5Ernest Turnbull21st Dec 2018
A trouble free experience. I did not have to do anything as it was taken care of for me. The service was excellent.
5marianne Weir20th Dec 2018
Extremely happy with their service and in particular, the celebrant.
5Judith Fraser15th Dec 2018
Everyone was really friendly and helpful. Also pointed us in the right direction. Really appreciated.
5Lesley Kydd10th Dec 2018
I was impressed with the service I received every one was so kind and considerant and very respectful to both me and my husband
5Moira Cocker8th Dec 2018
Very efficient and considerate. Nothing was too much bother.
Ian our Funeral director on the day was excellent. Very professional with some very special touches.
5Daniel Hamilton1st Dec 2018
Excellent service from Muriel and the team.
5Mrs Spencer30th Nov 2018
The service was great the staff where brilliant Phil and candice were amazing they helped all the way through it you have a brilliant company
4Angi Lambert28th Nov 2018
At a very difficult time, Candice made all arrangements seem effortless whilst full of care and consideration. We were very pleased with the way things were handled. Any questions we had were answered thoroughly. Thank you.
5Colin Stritch26th Nov 2018
Grate service the day went as best as I could hope for
5Lorraine Alexander23rd Nov 2018
Candice and Phillip could not have been nicer. Everything was taken care of as per our wishes.
5William Young18th Nov 2018
5Margaret Symon18th Nov 2018
A very warm and professional service. The staff were lovely and extremely supportive. Thank you.
5Kevin Laidlaw16th Nov 2018
Absolute fantastic service my mum and family received in such sad circumstances. Very caring staff as always when used previously x
5Tracy Campbell16th Nov 2018
I cannot thank Philip, Darren and the Team enough for the way they dealt with my mum's funeral. Philip went above and beyond his role to support us, look after mum and give us guidence when required. He took a personal interest in our situation, he knew my mum liked cream cakes so he bought one, gift wrapped it and put it in the herse with her flowers - we were all so touched by his thoughtfulness. Philip took control of the situation, was contactable at all times and nothing was too much trouble for him. My mum was treated with the utmost respect at all times and on the day of her funeral even moreso. Philip and the Team made an extremely difficult and emotional time as stress free as possible. I would highly recommend this Company. They are extremely professional, compassionate and offer a personal service to families. I cannot thank Philip enough for everything he did for us.
5Glenda Holman13th Nov 2018
The staff at Scotmid couldn’t have been nicer or more supportive.
5Karen McLeod13th Nov 2018
Margaret and the team at penicuik helped us through an exceptionally stressful time with an extremely high standard of professionalism and emotional support and saw to our every need from the first meeting to the conclusion of the funeral arrangements