Scotmid Funerals

250 reviews

  • 5 Samantha Biggs 17th Jul 2017

    From the minute Gillian opened the door to us ,the service she gave us was absolutely amazing .I couldnt have been more comfortable with someone in such a terrible situation.It was easy to organise mums service. Thank you so much.

    James Blackburn, Head of Funerals replied
    Thank you for your comments about Gillian and the service you received at our Fountainbridge office. I will ensure they are passed onto her. Best wishes Scotmid Co-operative
  • 5 Andrew Ritchie 12th Jul 2017

    If I could I would give them 10 stars the team were that good.

    James Blackburn, Head of Funerals replied
    Thank you Mr Ritchie, your very positive review is appreciated. I will pass on your comments to our team at Forrester Park. best wishes Scotmid
  • 5 Grace-Ann Wallace 11th Jul 2017

    I could not fault them. From the beginning to the end of the arrangements they were superb. Professional, thoughtful and made the upsetting process of organising my brothers funeral as stress free as possible. I would not hesitate to use their services again. GA Wallace

    James Blackburn, Head of Funerals replied
    Thank you for your kind comments and positive review. Best wishes Scotmid Co-operative
  • 5 Keith Greenhill 11th Jul 2017

    Very professional from the  start .Gillian is a credit to your company. The service was spot on from the orginosation right through and attention to detail was excellent. nothing was a problem. I would deffinetly recommend Scotmid funeral services.  Thank you very much you made a difficult day so much easier. 

    James Blackburn, Head of Funerals replied
    Thank you for your comlimentary and positive review Mr Greenhill. I will pass on your comments to Gillian and the rest of the team who looked after the arrangements for you. Best wishes Scotmid Co-operative
  • 5 Frances Young 10th Jul 2017

    Myself and family were very moved by the respect shown by all at scotmid to my mum at a very difficult time. I cannot remember the gentlemans name who carried out the proceedings but he was most professional and made us all feel like mum was given a very special service. I will certainly recommend scotmid to everyone for their dignity, professionalism and care.

    James Blackburn, Head of Funerals replied
    Thank you for your positive review, recommendation and kind comments. Best wishes Scotmid Co-operative
  • 5 Kenneth Mitchell 9th Jul 2017

    The whole day went as planned i was very satisfied  with the service received 

    James Blackburn, Head of Funerals replied
    Thank you Mr Mitchell for your favourable five star review, best wishes Scotmid Co-operative
  • 5 Paul Johnstone 7th Jul 2017

    Very professional and very caring through the whole sad experience which helped greatly.

    James Blackburn, Head of Funerals replied
    We appreciate your positive review and kind comments Mr Johnstone, thank you. Best wishes Scotmid Co-operative
  • 5 Patricia Carr 7th Jul 2017

    Allan, Muriel and Phillip have been so supportive in helping us arrange mums funeral and the kindness shown to us as a family and especially to myself , I would recommend Scotmid Funeral Services at Angle Park to anyone who unfortunately has to arrange a loved ones funeral.  Mums funeral was just beautiful and the respect shown to mum herself at all times but especially on the day itself will always be remembered in our memories of the day.  Patricia Carr

    James Blackburn, Head of Funerals replied
    Thank you for your very positive review. I have passed on your kind comments to Allan, Muriel and Philip. Best wishes Scotmid Co-operative, Angle Park
  • 2 Francis Donnelly 7th Jul 2017

    The walk behind the hearse to the graveyard was too fast for people to keep up.otherwise the service was great.

    James Blackburn, Head of Funerals replied
    Thank you for your comments and review, we will certainly take them on board. I know Darren, our Funeral Manager, has spoken both to you and the staff concerned. Best wishes Scotmid Co-operative
  • 5 Douglas Tansey 5th Jul 2017

    Very efficient

    James Blackburn, Head of Funerals replied
    Thank you very much for your positive review, best wishes Scotmid
  • 5 David Gibson 4th Jul 2017

    They where very caring and professional nothing was to much trouble during the sad time I was going through I highly recommend them

    James Blackburn, Head of Funerals replied
    We really appreciate your kind and positive comments, thank you. Best wishes
  • 5 Jodi Brash 2nd Jul 2017

    Brilliant service from start to finish. Thanks alot. X

    James Blackburn, Head of Funerals replied
    Thank you Jodi, we appreciate your kind comments. Best wishes Scotmid Co-operative
  • 4 Denise Piercy 30th Jun 2017

    This was a very good service,very friendly and efficient staff .

    James Blackburn, Head of Funerals replied
    Thank you for your positive comments and review, best wishes
  • 5 Sheila Kinghorn 27th Jun 2017

    From the moment we walked through the doors Candice was caring and helpful,assisting us to ensure my Fathers funeral went well. This was much appreciated at this difficult time for the family. On the day Ian was the Funeral Director looking after our every need again ensuring that my mother was looked after and taken to exactly where she need to be. I cannot thank them enough for their care and attention.

    James Blackburn, Head of Funerals replied
    We really appreciate your kind comments and will ensure they are passed onto Candice, Ian and the rest of our colleagues who assisted with the arrangements for your father. Best wishes
  • 5 Irene Winton 26th Jun 2017

    Elaine was great, as she was when my Mum passed away in February. Very helpful, sympathetic and professional.

    James Blackburn, Head of Funerals replied
    Thank you for your complimentary review, I will pass on your comments to Elaine and the rest of our team that looked after the arrangements for your Mum. With our best wishes
  • 5 Michael Natta 23rd Jun 2017

    Extremely professional and caring. Made a difficult time for us a lot easier.

    James Blackburn, Head of Funerals replied
    Thank you very much for your kind comments, I am glad we managed to make things easier at such a difficult time for you and your family. With our best wishes.
  • 5 Denis Carey 21st Jun 2017

    Everything was very professional and efficient. thank you.

    James Blackburn, Head of Funerals replied
    Thank you for your kind comments and review, best wishes.
  • 5 Ann Lenehan 20th Jun 2017

    Your services to our family after the death of our mother were exemplary. You dealt with everything in a professional manner with tact, compassion and everything on the day of the funeral went smooth. One criticism is that when requesting for a house visit re your services for a quote, Debbie Carrigan should display more discretion and be less unassuming of the situation as she visited with myself and my mother and was asking some very upfront questions about what we wanted and this was very awkward for us and near impossible to answer; the reason being was that the funeral plans were quite imminent for my mother and very difficult to answer. We were expecting a general visit and to be left with information, not be asked on that day about such personal requirements. I would suggest that in future your colleagues should perhaps ask what the situation is over the phone before making a house call.

    James Blackburn, Head of Funerals replied
    Thank you for your kind review, I will share it with our colleagues at Forrester Park. I have noted your comments and suggestions concerning the house visit we will take steps to ensure we ask questions rather than presume. With our best wishes
  • 5 Alistair Riddell 19th Jun 2017

    Funerals, by their nature, are emotional times, with decision making an uneasy process. I used Scotmid Forrester on recommendation, by others.They proved to be excellent with every staff member from Candice organising the matters needing attention to Ian, the Funeral Director on the day, being totally professional and equally importantly, compassionate in all matters. We knew what was being done on our behalf, and what it would cost. No sales pressure was applied, at any time. Nothing was too much trouble. Obviously, there are background staff we didn`t meet, who substantially helped make what could have been a difficult day, into the celebration of a life it was. As a family, we thank them for all they did and the way they did everything. It`s difficult to do a commercial recommendation in such circumstances but, we would thoroughly recommend this team for their efforts, on our behalf.

    James Blackburn, Head of Funerals replied
    Thank you for this kind and positive review, we are pleased Candice and Ian along with their colleagues were able to make this difficult time as pleasant as possible and assist in making the day into a celebration of your wife's life. With our best wishes.
  • 5 Andrew Brown 16th Jun 2017

    Couldn't have asked for a better service Lis really captured the essence of what George was all about.

    James Blackburn, Head of Funerals replied
    Thank you for your kind review, we will pass on your comments to Lis Dick, best wishes
  • 5 Margaret Whitelaw 12th Jun 2017

    We were sensitively treated all through the process and consulted regularly to check everything was right. It helped ease our pain knowing that things were being taken care of.

    James Blackburn, Head of Funerals replied
    Thank you for your kind and positive review, we are glad that David, Mark and the rest of the team at Uddingston helped to ease things. Thank you.
  • 5 Fraser Wallace 12th Jun 2017

    I will never be able to thank Darren Gunn enough. Darren looked after my Mum in September 2013 and My Dad last month. Darren leads a fantastic team of dedicated professionals. Even a text if I remembered something out of hours would result in a call back from Darren. When someone gives up their personal family time to reassure you and put you at ease that is special. Nothing was a problem. The attention to detail was exceptional. 

    James Blackburn, Head of Funerals replied
    Thank you for your very kind comments. I am glad to hear that the team at Forrester Park and Darren in particular looked after you so well. They join me in thanking you for taking the time to leave this positive review and for your recommendation. Thank you.
  • 5 Gerald Ford 6th Jun 2017

    I FOUND MR DAVID SHAW FROM THE PORTOBELLO BRANCH OF SCOTMID CO-OPERATIVE FUNERALS, THOROUGHLY ENGAGING,ALLOWING ME TO RELAX IN THE KNOWLEDGE THAT EVERYTHING WAS BEING ATTENDED TO. ON THE DAY OF THE FUNERAL ITSELF THE TEAM IN ATTENDANCE WERE METICULOUSLY PROFESSIONAL. QUITE SIMPLY EXEMPLARY. THANK YOU.  

    James Blackburn, Head of Funerals replied
    I really appreciate your very kind comments Mr Ford, I will pass them onto David and the rest of our colleagues that looked after your mother's arrangements. Thanks again and best wishes James Blackburn
  • 5 Ian McLachlan 22nd May 2017

    Very helpful and professional service  Many thanks for your assistance at a very hard time 

    James Blackburn, Head of Funerals replied
    Thank you very much for your kind words. I will share them with Margaret and the rest of our colleagues that looked after the arrangements for you.
  • 5 Amanda Dickson 28th Apr 2017

    From the very first phone call, I have had nothing but 100% customer service.  Everyone I have spoken to has been extremely helpful and informative throughout this difficult time for our family.  Scotmid funerals have a long established name, I have documentation going back as far as 1958 from previous funerals conducted by Scotmid - a name that can be trusted. I would certainly recommend scotmid Forrester Park to anyone - they go the extra mile to help at a very difficult time and cannot be faulted. Thank you all again. Amanda

    James Blackburn, Head of Funerals replied
    I really appreciate your very kind words Amanda. I have passed them on to Darren and the rest of our colleagues at Forrester Park who looked after the arrangements for you and your family. Thanks again.