All the staff were terrific and I would like to thank Allen and Christine especially for her professional conduct on the day. The only one problem, which was solved, was that we needed wheelchair access for my cousin and I enquired as to the access at the crematorium. However, unfortunately there must have been a slight oversight regarding access to the Toby as we were put in a private room that had a few steps but the staff at the Toby were very good and moved us where my cousin could have access. Overall your services were excellent and I thank you sincerely for that.
5Margaret Smith6th Aug 2018
Such a professional serice from beginning to end. Staff couldn't have been kinder and so understanding of all the emotions you are going through at such a time. Didn't realise how everything would be taken care of. Cannot praise enough. Thank you
5Gavin Rademeyer6th Aug 2018
Thank you for everything that you have done for my dad and for the my sisters and I. It has been done in a dignified manner which understates the professional but quiet and compassionate way that things have been done and are continuing to be done for the memorial service. Many thanks again Gavin and family.
5Alison Alexander4th Aug 2018
Fantastic service from Scotmid and Gillian Steven and Graham
Everything was perfect on the day
Caring staff throughout the day
5Eleanor Wilson3rd Aug 2018
Great advice and support through every step. Thanks to everyone involved. Eleanor Wilson
5Keith Lyle2nd Aug 2018
I can't thank all the staff at scotmid funeral directors enough for all there help lately especially Darren Gunn. Aswell as Darren being a good friend he is always very professional at his job and goes the extra mile to help every family that he has to deal with. The offers of advice on what to do next and how we carry on with life was really grateful and if ever we needed to speak about anything then we were not to hestitate and call him.
5John Moody30th Jul 2018
The helpful assistance and advice of the funeral directors made a difficult time less so.
5Les Duff29th Jul 2018
My Mum's funeral was dealt with very professional, with great dignity and great care. Many thanks to Candice and her team.
5Margaret Sinclair23rd Jul 2018
It was a beautiful service from start to finish the staff was excellent and Annalese McDermott was very good my husband got a very good send off thanks to all who made it happen. Thank you very much Mrs Margaret sinclair xxx
5Douglas Dick10th Jul 2018
Candice was excellent through out the arrangements keeping me informed at all times and getting back to me as soon as she could when I had a question.
I was contacted by Phillip the day before my father's funeral and he talked me through what would happen and him and his team were second to none on the day of the funeral.
Thanks to all at ScotMid for making things so easy on what was a sad time for the family.
5Alice Greig10th Jul 2018
Everyone was so kind and caring. The meetings to put discuss details were well structured by Candice Wilson and the team.
5Heather Downie9th Jul 2018
Many thanks for all your support on the day especially in the way you looked after us all.
A special thanks to Margaret who helped us initially and took care of how my dad was presented for viewing.
Philip you looked after my Mum well on the day of the funeral and kept us informed throughout of what was happening. I especially liked the touch calling me the night before to run through the arrangements .
5Lisa Doig5th Jul 2018
Would highly recommend amazing from start to finish.
Big thank you to Susan she was absolutely amazing nothing was too much hassle she is very good at her job.
5Colin Robertson29th Jun 2018
Every thing was excellent from start to finish .
5Roseann Boyle19th Jun 2018
Candice could not be more helpful. Her professionalism is outstanding. On the day of funeral everything ran smoothly. We as a family wish to thank everybody for their help and support at the sad lose of our mother
5Marcella Black19th Jun 2018
Nothing was any trouble thanks for making it a great day
5Andy Johnston18th Jun 2018
Everything from the first meeting to the ceremony itself was organised superbly. It was exactly the celebration of my Mum's life that the family wanted to give. We cannot thank you enough for your support and help at such a tragic time in our lives. Thank you so, so much.
5Augusto Centola14th Jun 2018
An excellent service from Scotmid Co-op Funeral Directors.
5Karen Stuart6th Jun 2018
The staff were organised, practical and genuinely caring, all without being overly sentimental. They took you through all the options without influencing and were open and honest in their recommendations. I could not have gotten through this without them and am forever grateful for their efforts. Needless to say the funeral and service went smoothly and without a hitch. Highly recommend.
5Denise Larkin4th Jun 2018
Candice Wilson was great when i went in to arrange my brothers funeral, at a very difficult time she showed great empathy and understanding. It was very easy communicating with her via email as i was at home in Ireland. Ian our funeral director was also excellent, he called me and gave me his mobile number Incase we had any questions or requests too. On the day of the funeral i noticed that the one flower arrangement my Mum had asked for wasn’t there, Ian dealt with it and when we got to the crematorium the speacial flower was waiting for us. Service was excellent all around. Many thanks for helping me make the arrangements for my brothers funeral. Denise
5Wilma Clark4th Jun 2018
Nothing was left for us to do, thus making things a lot easier from the first day we met Muriel. We were made to feel very valued and from the initial enquiry at portobello, the same level of service transferred to Rannoch Terrace. This was coupled with excellent drivers and great care. Not something we want to do too often but if the service given to us is the normal standard, you can be assured that you’ll feel very satisfied. Thank you Muriel and all staff at Scotmid Funeral Directors. Wilma & Martin Clark.
5Sandra Adams29th May 2018
Firstly I would like to say a huge thank you to Muriel Hendry for making the whole funeral Arrangement as uncomplicated and stress free as is possible . Muriel was respectful , compassionate and dedicated to every detail involved , which for our family was important. Muriel contacted me at key moments and was never intrusive , even the after care once the funeral was over was thoughtful and respectful .
The Forrester funeral director was also comforting and everyone was so professional .All the staff were were so caring and compassionate caring for my late mum and ourselves . I will take this opportunity to thank you all once again .
5Linda Moncrieff25th May 2018
Excellent service from start to finish. My father died at home and Scotmid collected him within an hour of me calling them. The following day I was contacted and the process of the funeral arrangements started. Very professionally handled and everything went very smoothly, they even arranged the teas for after the service. This is not the first time I have used them for family funerals and I wouldn't go anywhere else, they make a difficult time very easy.
5Brian Carr23rd May 2018
Arrangements were excellent, staff were very courteous and respectful and the family were completely happy with how the funeral progressed given that this was a very sad day for us.
5Rodney Harward21st May 2018
An excellent service, nothing seemed to be too much trouble and all the stress was taken out of organising, from England, an otherwise complex event delivered in Scotland. Scotmid staff were friendly, compassionate and went the extra mile to make what one of those who attended say 'Yesterday's service was beautiful, simplicity itself. You all made a perfect send off for Shaughan'. Thank you Scotmid Fountainbridge.