The funeral directors at Boswall made planning my dads funeral very easy and helped me in every step from planning to the day. I would highly recommend them to all my family and friends. They are compassionate and caring and respectful.
5Liz Borthwick5th Oct 2018
Compassion and kindness shown by the Scotmid team. With their support and organisation they made what could have been a daunting and emotionally draining experience, into a real celebration and recognition of Mum's long life. Thank you to the Scotmid team.
5Karen Young28th Sep 2018
Excellent caring service from start to finish. All conducted with great professionalism by the team and especially Susan who organised everything for us. Thank you all.
5Roslyn Stewart25th Sep 2018
Thank you Susan and Iain for arranging my dads funeral for me, it was all we hoped for and many people commented on how lovely a service it was. regards Roslyn
5Alison Johnson24th Sep 2018
Faultless.....every detail as requested and more went as planned.
2Thomas Carroll24th Sep 2018
I was disappointed with Scotmid Funeral service.. The day after my dad's funeral they were on the phone asking for cash..and sending emails out.
Because I was not asked for a deposit I was told that they could have stopped the funeral.
Also whilst we were paying our last respects above us other members of staff were making a terrible noise in the room above where my father was laid to rest. My sister had to go out and ask if they could keep noise down
It seems that money comes before the deceased
I was not happy with the service
5Lianne Thomson19th Sep 2018
My sisters and I cannot thank Debbie and Philip enough. From the initial contact right through to after our mums funeral we were well taken care of.
They supported us every step of the way in a professional but very caring and reapectful way.
5Graeme Aitken17th Sep 2018
Great site with links very useful and easy to use
4Linn Aitchison12th Sep 2018
Could not thank the team any more for giving my father the perfect send off and the way they dealt with all arrangements
5Elizabeth Colquhoun8th Sep 2018
5Pauline Culbert29th Aug 2018
Have to say a first class service from start to finish. Great customer care and done everything for us from the moment we walked through the door.well done amazing service.
5Natalie Smith29th Aug 2018
From the moment we stepped three the door, the lady was welcoming, warm and friendly.
Everything was very well handled. Clear information given.
Thank you from us all
5Margaret Cockburn28th Aug 2018
The company was very good .told all my friends . I would go with you again x
5Isobel Willacy24th Aug 2018
Excellent,very caring in all aspects.
5Kenny Schofield23rd Aug 2018
Thanks for everything 👍
5Eleanor Stewart21st Aug 2018
Very courteous and respectful. Helpful and kind. Service ran without problem
5Maureen Anderson20th Aug 2018
Although Mum had already Pre organised her funeral I is a daunting thought to put in in place. However every aspect of this service was excellent. From the minute we visit d Gillian took care of all, with empathy and discretion She Gave us advice on registering the death, flowers etc. Therefore saving us time and further distress at this sadtime.
5Tracy McKechnie14th Aug 2018
Thanks for all your help at this difficult time, you service was excellent.
4George Blair13th Aug 2018
Very good service from friendly staff. They know their jojoba and are very sympathetic to relatives.
Suggestion - following discussions we had a few things to do / tasks and needed to organise. Trouble is because of strain of organising funeral your mind goes blank. If notes from meeting had been printed and given to relatives this would help.
5Mary Collins7th Aug 2018
Excellent pleasant service from start to finish.
5Karen Bruce7th Aug 2018
All the staff were terrific and I would like to thank Allen and Christine especially for her professional conduct on the day. The only one problem, which was solved, was that we needed wheelchair access for my cousin and I enquired as to the access at the crematorium. However, unfortunately there must have been a slight oversight regarding access to the Toby as we were put in a private room that had a few steps but the staff at the Toby were very good and moved us where my cousin could have access. Overall your services were excellent and I thank you sincerely for that.
5Margaret Smith6th Aug 2018
Such a professional serice from beginning to end. Staff couldn't have been kinder and so understanding of all the emotions you are going through at such a time. Didn't realise how everything would be taken care of. Cannot praise enough. Thank you
5Gavin Rademeyer6th Aug 2018
Thank you for everything that you have done for my dad and for the my sisters and I. It has been done in a dignified manner which understates the professional but quiet and compassionate way that things have been done and are continuing to be done for the memorial service. Many thanks again Gavin and family.
5Alison Alexander4th Aug 2018
Fantastic service from Scotmid and Gillian Steven and Graham
Everything was perfect on the day
Caring staff throughout the day
5Eleanor Wilson3rd Aug 2018
Great advice and support through every step. Thanks to everyone involved. Eleanor Wilson