Hayley Owen Funeral Services York

35 reviews

  • 5 Steve Moore 20th Oct 2018

    Hayley has done two family funerals in the last year and has provided an excellent service on both occasions. Nothing is too much trouble and very efficient at all times. Would recommend her without fail.

  • 5 Janet Coles 18th Sep 2018

    Very good service, very professional and catered perfectly for the needs of the family.  We would highly recommend them.

  • 5 Janice Hartley 18th Sep 2018

    My dad's funeral was done exactly as we wanted, nothing was too much trouble Dave went out of his way to help us with everything at a hard time for us, very kind and professional service 

  • 4 Kate Barker 18th Sep 2018

    Many thanks to Haley and all her team for helping us through  a very difficult time. 

  • 5 Linda Spinks 18th Sep 2018

    I liked the informal approach when planning my brother's funeral.There was no pressure involved and Hayley listened carefully to my requests. On the day everything went to plan. Even the classic Daimler hearse was appropriate. Gordon would have been thrilled to ride in such style!

  • 5 Jayne Fern 18th Sep 2018

    Hayley was professional and very in key with our emotions. Lovely lady who did my mum proud and treated her with the respect she deserved. I would highly recommend her to anyone.

  • 5 Mike Smith 18th Sep 2018

    Hayley Owen gave a very personal service visiting at home and even putting us in touch with the perfect person to conduct the service. Everything was well organised and handled with sensitivity.

  • 5 Shiela Nolan 18th Sep 2018

    Hayley and her staff provided a top quality service from start to finish. We had every requirement we asked for met with dignity and the upmost care. Hayley’s kindness made the hardest time of our lives a little easier to bear with the wonderful service she provides. I would 110% recommend Hayley Owen to anyone as I believe she is the very best in her field. 

  • 5 Steve Bolison 18th Sep 2018

    Haley and her staff were very professional, caring and went above and beyond to provide a an excellent funeral service for our loving mother . She was very sincere and understanding to our needs to provide a send off our mother would be proud of. Would recommend Haley Owen’s funeral service with out a doubt. First class. 

  • 5 Nathen Amin 18th Sep 2018

    Hayley Owen provided all of the care, logistically and emotionally, that could have been asked for. We are sorry we had to seek out her services but happy we found her.

  • 5 Mary Watson 10th Jul 2018

    I can't thank Hayley enough for the wonderful service she and her staff showed me and my family. She took out all the stress and worry and nothing was too much trouble. She was so calm,professional and a lovely lovely person

  • 5 Andrew Mercer 7th Jul 2018

    Very professional service

  • 5 Caron Sheldon 7th Jul 2018

    From the minute I met Hayley I knew she would arrange everything and take the stress away from us. Even though she couldn't be with us on the day Dave and the other guys looked after us. I would certainly recommend Hayley to anyone, not just for her professionalism but her compassion and helpfulness nothing was too much trouble.

  • 5 patience webster barker 6th Jul 2018

    Thank you to Hayley and Dave for arranging the funeral of my Dad. The arrangements were stress free and the day itself was perfect. They offered us a friendly and personal service, we couldn’t have asked for more. I will be sure to recommend Hayley Owen Funeral Services. 

  • 5 Philip Andrews 10th Jun 2018

    Myself and family wanted my wife’s funeral to be a celebration of her life and not a sad and solemn event.We discussed our wishes with Hayley Owen and were so impressed by her knowledge and experience of the business, plus her empathy and willingness to help us to achieve these ends, that we asked her to act on our behalf. There on,with Hayley’s excellent advice and guidance we organised an event that on the day was both uplifting and very satisfying. Most of those attending were impressed with the occasion and believed it was an appropriate “send off”  for a lovely person. We cannot thank Hayley Owen enough for all she did for us but we can and do unreservedly recommend her services to everyone.                                                   Thank you Hayley, kindest regards, Phil A.

  • 5 Jeanette Wells 3rd Oct 2017

    We first met Hayley when my niece died in May this year. Hayley was very kind, caring and supportive throughout the process. Sadly, my brother died three days after my niece's funeral and we didn't hesitate to use Hayley's services. Once again, she was all of the above, and we found her to be professional in a warm and caring way. Also we found her to be very practical and willing to answer any questions we had at any stage.  The excellent services that Hayley and her team provide represent excellent value for money at a difficult time. We would never hesitate to recommend Haley Owen to others, or to entrust our loved ones into her care at any stage in the future.

  • 5 Lynn Davies 2nd Oct 2017

    Hayley was caring and very sensitive when dealing with mums funeral arrangements. I would highly recommend her to anyone.

  • 5 Jean Hardy 2nd Oct 2017

    Our family were very pleased with the thoughtful and sensitive way that hayley dealt with everything

  • 5 ben galloway 2nd Oct 2017

    Hayley Owen is a supremely caring, compassionate and professional person. She helped us through every step of the process, dealt with our specific requests and exacting requirements and nothing was too much trouble. She made a sad and difficult process as painless as she possibly could and her kindness and support is hugely appreciated. We are immensely grateful I have no hesitation in recommending Hayley's firm. 5 stars doesn't seem enough, if I could award 6, I would! With thanks and appreciation. Ben Galloway.

  • 5 Kathy Ruddock 26th Sep 2017

    I received first class service and was pleased with all the aspects covered by Haley. I would recommend her to any one .

  • 5 Brenda Elliott 25th Sep 2017

    Hayley was superb. From my very first telephone call with her she was professional, friendly, sensitive and caring. She was knowledgeable and organised, putting us at ease and helping us to organise everything. Her sense of humour was helpful too and often put us at ease in a difficult time. Excellent service and competitive price too. 

  • 4 Yvonne Deary 25th Sep 2017

    Our Mum chose Hayley Owen, Lady Funeral Director.  Hayley was always warm, welcoming and personable dealing with our family emotions and funeral management - no ideas and family preferences were a bother, including revisiting my Mum many times, often at last minute request and taking time to be there to talk to. A nice touch to receive a wee gift after the event too. Loved the Keswick scenery for her coffin too.  Thank you Hayley and Team. 

  • 5 Dave Barker 3rd Aug 2017

    Hayley did my dads funeral, we wanted  a rolls  Royce hearse and Limousine  with 3 other limousine was  not a problem for her on the day her and her staff could not do enough for us all. Great service great  value for money and after 3 weeks my dad look   Fantastic in your chapel of rest.  So glad we  went  for a undertaker  rather  Than a funeral director.  I hope you all the  success in the world  Yours the barker family 

  • 5 paul whitehead 20th Jul 2017

    Hayley managed the funeral arrangements for my late mother in a compassionate and efficient manner, and was happy to provide impartial advice on all aspects. I would not hesitate to recommend her.

  • 5 Marion Hayhurst 20th Jul 2017

    Hayley Owen was caring and professional in ensuring all our wishes and needs were met when my mother died.  Throughout a very difficult time Hayley gently guided us through the process and was approachable, responding promptly to all our queries in arranging the services and ensured everything took place in the way we wanted.  I would highly recommend Hayley Owen and her team without any hesitation.