Hayley Owen Funeral Services York

57 reviews

  • 5 Michelle Batters 11th Mar 2019

    Nothing was too much trouble for Hayley she made us feel at ease when organising the funeral and had lots of samples to give us ideas for example the order of service design etc and all of this was done in laid back surroundings ,we were also pleasantly surprised at the cost, I would definitely recommend Hayley and her excellent service 

  • 5 Julia Addison 6th Mar 2019

    Hayley is a kind compassionate young women who made the organising of my Dad's funeral as stress free as possible. I would highly recommend Hayley's services.

  • 5 Valerie Shipley 5th Mar 2019

    brilliant care and service to us the family. highly recommended to anyone needing to use a funeral director thank you.

  • 5 Lisa * 21st Feb 2019

    Hayley and the team were so thoughtful and sensitive. They were able to do everything we needed and we felt that they really cared about us all. A lovely personal service. 

  • 5 Graham Reed 14th Feb 2019

    Hayley and her team were excellent. A homely feel greets you on your arrival, and Hayley's approach is relaxed but attentive and she is guided by you, not at all 'pushy'. Throughout the whole process, Hayley and her team were very accommodating of our needs, helpful and respectful. The day of the funeral went flawlessly, and all of our personal requests were catered for without question. It's difficult making so many decisions on behalf of a lost one, but I know my wife, Angela, would have approved of our decision to use Hayley, and there can be no better comfort than that. G and T

  • 5 Christine Dunn 14th Feb 2019

    Very good service can’t fault Hayley and her team at all. First class would recommend too anyone 

  • 5 Roger Grey 14th Feb 2019

    Caring and very supportive. Everything professionally handled with sensitivity and compassion. Extremely pleased with Hayley and her colleagues.

  • 5 Ian Hartley 30th Jan 2019

    Thoroughly attentive to both the difficult circumstances and the needs of the family. Nothing is too much for her and she and her team do everything can to make a difficult day run as smoothly as possible. Excellent service and a credit to her profession. 

  • 5 Christine Newton 14th Jan 2019

    Hayley was very caring and respectful on every level when dealing with the arrangements for my dad's funeral. Would strongly recommend Hayley and everyone connected to her funeral services

  • 5 LORRAINE McCLAREN 3rd Jan 2019

    Haley and team are so sympathetic, professional and caring. Haley portrays a calm confident organised manner, always there when you need her. At such a difficult heartbreaking time it's so reassuring to have someone like Haley to help and reassure you.

  • 5 Janice Husband 22nd Dec 2018

    I would like to thank Hayley and team for all they did for Colin would definitely recommend her service thank you so much

  • 5 Paul Smith 18th Dec 2018

    Most helpful welcoming and professional company I had pleasure to deal with

  • 5 Nigel Taylor 11th Dec 2018

    Very friendly, personal & sympathetic service provided by Hayley and her team.  Helpful advice was given all my wishes taken into consideration.  It’s not a service you want to use in the first place but Hayley made the whole process as stress free as was possible.  Would certainly recommend Hayley Owen Funeral Services. 

  • 5 Tracey Glen 11th Dec 2018

    The best funeral service ever they looked after my brother as you do worry they will be OK. But I truly know Haley and Dave certainly did. They rang us regular to let us know how he was. They are the most friendlest people I have ever come across. They made you feel warm and welcomed you anytime for viewings. The service was truly something else. Never ever have I seen such beautiful cars totally amazing. What can I say apart from thank you so much Haley and Dave for a beautiful service will never forget your kindness and warming feeling you gave us al on l the saddest day off Tommy's departure

  • 5 Dawn Green 11th Dec 2018

    Both of them are very very good with you at all time i tell people about them

  • 5 Yvonne Deary 4th Dec 2018

    Hayley Owen's is a unique place and has recently been perfect, twice, for our family. Delightfully quirky, genuine and with no request deemed too small or tall, Hayley and team helped us to navigate the funeral process, to ensure we felt we had the 'right', personal experience in saying Farewell to our Parents.  I thoroughly recommend Hayley Owen Funeral Directors in York.

  • 5 Maureen Allan 12th Nov 2018

    This is the first time I have had to arrange a funeral. Have to say everything was perfect and continue to get comments about the day. We chose a green funeral as my husband had no strong believes . Haley and her team made sure it was a calm relaxed day very professional. Thankyou so much . Maureen and family

  • 5 Jude Sutton 7th Nov 2018

    Hayley and Dave helped us to give my husband Chris the "send off" he wanted.  They were kind, considerate, compromising, humorous and above all gentle at a time that was quite challenging. I am so pleased he and I chose them when he knew his time on this earth was almost up.

  • 5 John Atkinson 7th Nov 2018

    Hayley and her team are everything you need in a funeral service - discreet, caring, understanding, human, attentive to detail and just the right level of present and directive on the day.  We couldn't recommend her more highly.

  • 5 Nicole Sheperd 7th Nov 2018

    Hayley was exceptional at her job very caring and offered comfort to all the family. Nothing was to much trouble organising everything to what we would like.  I would certainly recommend and use again myself Thank you so much my Mum would have been please x

  • 5 Mark Bradford 7th Nov 2018

    Very good service, with very kind and helpful staff. We also would say that their value for money is better than any other funeral services in York. If you want a well organised funeral director, you would be hard pressed to find better, at a similar price. Mark

  • 5 Dean Allan 7th Nov 2018

    I would definitely use Hayley Owen Funeral Services again, there where very friendly and helpful and the service was excellent, I would definitely recommend them

  • 5 Steve Moore 20th Oct 2018

    Hayley has done two family funerals in the last year and has provided an excellent service on both occasions. Nothing is too much trouble and very efficient at all times. Would recommend her without fail.

  • 5 Janet Coles 18th Sep 2018

    Very good service, very professional and catered perfectly for the needs of the family.  We would highly recommend them.

  • 5 Janice Hartley 18th Sep 2018

    My dad's funeral was done exactly as we wanted, nothing was too much trouble Dave went out of his way to help us with everything at a hard time for us, very kind and professional service