Paul Capper Funeral Directors, Basset

5 reviews

Paul Capper Funeral Directors, Basset

Latest Verified Reviews

Alan Stewart 1st Feb 2018

Friendly tactful attentive.

Mark Haisman 22nd Dec 2017

A very efficient, supportive and friendly service. Throughout the process they remained very flexible, offered sound advice and were always available to answer questions. Would strongly recommend their services.

Janice Ryles 10th Oct 2017

Funeral planner totally unprofessional insisted on using terminology I asked not to be used as I found it upsetting, my husband was the only person in there care and was with  them for over 3 weeks before the funeral so they knew us well, even so after the service they called to tell me my deceased husbands cremated remains were with them! They knew his name John is back with us would have been so much nicer and kinder. Many mistakes made in the funeral arrangements, I paid over £5000 for a poor service.

Reviews

Location

Address
357 Winchester Road
Basset
Southampton
Hampshire
SO16 7DJ

Verified Reviews

Verified Reviews

  • 5 Alan Stewart 1st Feb 2018

    Friendly tactful attentive.

  • 5 Mark Haisman 22nd Dec 2017

    A very efficient, supportive and friendly service. Throughout the process they remained very flexible, offered sound advice and were always available to answer questions. Would strongly recommend their services.

  • 1 Janice Ryles 10th Oct 2017

    Funeral planner totally unprofessional insisted on using terminology I asked not to be used as I found it upsetting, my husband was the only person in there care and was with  them for over 3 weeks before the funeral so they knew us well, even so after the service they called to tell me my deceased husbands cremated remains were with them! They knew his name John is back with us would have been so much nicer and kinder. Many mistakes made in the funeral arrangements, I paid over £5000 for a poor service.

  • 5 Stuart Mayor 2nd Sep 2017

    A very professional, compasioate and caring company.  Took the stress out at an emotional time. 

  • 5 Cheryl Macey 26th Apr 2017

    Very sympathetic, friendly and efficient staff. All wishes were met with sensitivity. Many thanks

Address
357 Winchester Road
Basset
Southampton
Hampshire
SO16 7DJ

National Association of Funeral Directors

NAFD Members

Latest Verified Reviews

Alan Stewart 1st Feb 2018

Friendly tactful attentive.

Mark Haisman 22nd Dec 2017

A very efficient, supportive and friendly service. Throughout the process they remained very flexible, offered sound advice and were always available to answer questions. Would strongly recommend their services.

Janice Ryles 10th Oct 2017

Funeral planner totally unprofessional insisted on using terminology I asked not to be used as I found it upsetting, my husband was the only person in there care and was with  them for over 3 weeks before the funeral so they knew us well, even so after the service they called to tell me my deceased husbands cremated remains were with them! They knew his name John is back with us would have been so much nicer and kinder. Many mistakes made in the funeral arrangements, I paid over £5000 for a poor service.

Reviews