Bracebridge Heath Co-operative Funeral Service

45 reviews

Bracebridge Heath Co-operative Funeral Service, Lincolnshire, funeral director in Lincolnshire

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Call: 01522 246369

Latest Verified Reviews

Wendy Bellamy-Lee 18th Jun 2019

The team were very professional, caring and sympathetic at all times which made the organisation of the funeral much easier. Thank you for helping us through the process at this very difficult time.

Colleen Poole 27th Feb 2019

My family and I are extremely grateful for the professional service from all the staff involved in my dads funeral, from Jeanette at Bracebidge Heath who walked us through the process of organising dads funeral and was so kind and considerate of our feelings, Sharon on reception at Tritton Road who took in my dads personal item and was so understanding with our wishes,David who was so lovely,kind and considerate and nothing was too much trouble, all the other staff involved were absolutely brilliant and I really can't thank you enough for your kindness at such a sad time, you are all extremely lovely people who do a brilliant job at such a sad time. Colleen Poole and family

Sandra Marlow 17th Dec 2018

Excellent service from Jeanette she was really kind and helpful  Julie was a star as usual kind and compassionate helping us to get through the difficult day always there to give us a most welcome hug  very professional  as always When I spoke to Steve he said he would drive the hearse as he knew Colin  He did an excellent job advising the boys on how to carry the coffin  Thank you also to the rest of the team in the hearse Thanks also to the ladies on reception at Tritton Rd who were both very  kind Once again thank you Sandra and family

Reviews

Location

Address
22 Grantham Road
Bracebridge Heath
Lincolnshire
LN4 2LD

Latest Obituaries

May Schofield

Jul 1933 - Jun 2019

Daniel Hyde

May 1972 - May 2019

Noreen Lem

Dec 1930 - May 2019

Geoff Winter

Dec 1928 - May 2019

View more

Verified Reviews

Verified Reviews

  • 5 Wendy Bellamy-Lee 18th Jun 2019

    The team were very professional, caring and sympathetic at all times which made the organisation of the funeral much easier. Thank you for helping us through the process at this very difficult time.

  • 5 Colleen Poole 27th Feb 2019

    My family and I are extremely grateful for the professional service from all the staff involved in my dads funeral, from Jeanette at Bracebidge Heath who walked us through the process of organising dads funeral and was so kind and considerate of our feelings, Sharon on reception at Tritton Road who took in my dads personal item and was so understanding with our wishes,David who was so lovely,kind and considerate and nothing was too much trouble, all the other staff involved were absolutely brilliant and I really can't thank you enough for your kindness at such a sad time, you are all extremely lovely people who do a brilliant job at such a sad time. Colleen Poole and family

    Andrew Turnbull replied
    Dear Colleen, Thank you for taking the time to complete a 5 star review and your kind words of appreciation about Jeanette, Sharon and David. I will ensure they get to see your lovely message. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Sandra Marlow 17th Dec 2018

    Excellent service from Jeanette she was really kind and helpful  Julie was a star as usual kind and compassionate helping us to get through the difficult day always there to give us a most welcome hug  very professional  as always When I spoke to Steve he said he would drive the hearse as he knew Colin  He did an excellent job advising the boys on how to carry the coffin  Thank you also to the rest of the team in the hearse Thanks also to the ladies on reception at Tritton Rd who were both very  kind Once again thank you Sandra and family

    Andrew Turnbull replied
    Dear Sandra, Thank you for taking the time to complete a 5 star review. I will ensure your comments are passed on to Jeanette, Julie, Steve and all colleagues involved, which I'm sure they will be touched by your kind words. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Clive Gresham 9th Nov 2018

    Thank you for the care and thought in making the arrangements for Mum's funeral. The Team were very respectful and considerate in helping us through the process and were very attentive throughout. The family are particularly grateful to Jeanette, Marie and Stuart in making sure everything went according to Mum's wishes.

    Andrew Turnbull replied
    Dear Clive, Thank you for taking the time to complete a 5 star review. Its really nice to read about the level of service you have received from Jeanette, Marie and Stuart - I will ensure they get to read your kind words. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Nicola Sparling 3rd Oct 2018

    Thoughtful considerate and thorough. We could not have been happier with the way it went through to the final ceremony which was both touching and uplifting. Many thanks

    Andrew Turnbull replied
    Dear Nicola, Thank you for taking the time to complete a 5 star review and your kind words. I will ensure your comments are passed on the team. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Sue Mason 18th Sep 2018

    Very thoughtful and caring service 

    Andrew Turnbull replied
    Dear Sue, Thank you for taking the time to complete a 5 star review - your kind words will be passed on the team. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 John Huggins 12th Aug 2018

    Our funeral planner was Jeannette Fogg and she could not have been kinder, she was sensitive and considerate and made a difficult task a lot smoother than expected. All the staff at the main branch on Tritton Road were very kind and helpful also and we found the location calm and serene. The chapel was ideal for the service and everything went very smoothly on the day, with wonderful service from David Gault and his team, also Sharon who supervised the service and reception and attended to the music. We are all very grateful for everything done to help us cope with a very difficult occasion, thank you!

    Andrew Turnbull replied
    Dear John, Thank you for taking the time to complete a 5 star review. Your comments are really appreciated about all the colleagues on how helpful they have been to you and your family. I will ensure my colleagues get to read your kind words. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Penny Birch 10th Aug 2018

    A thoroughly professional service.

    Andrew Turnbull replied
    Dear Penny, Thank you for taking the time to complete a 5 star review, your comments are really appreciated. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Patricia Anne Rampton 28th Jul 2018

    As always, the staff acted in a very professional manner and everything ran smoothly.

    Andrew Turnbull replied
    Dear Patricia, Thank you for taking the time to complete a 5 star review. It's a pleasure to read about my colleagues professionalism and I will ensure they get to see your kind words. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Sue Higton 20th Jun 2018

    Thank you for your support and the smooth running of arranging mum's funeral

    Matt Golding replied
    Dear Sue, thank you for leaving a 5 star review, I will ensure that all staff read your kind message. Kind Regards Matthew Golding - Assistant Manager
  • 5 Melanie Smith 18th May 2018

    A very good service and clear advice throughout with support along the way.

    Andrew Turnbull replied
    Dear Melanie, Thank you for taking the time in completing a 5 star review. I will ensure your kind words are passed on to the team. Kind Regards Andrew Turnbull - Area Manager.
  • 5 Carolyn Rimmer 15th May 2018

    From start to finish they were fantastic. Jeannette was lovely made me and my brother very comfortable and very karm. They kepted me informed with everything. The day of the funeral Sue and her team was fantastic very helpful very careing and comforting at such a sad time. A big thank you to you all.

    Andrew Turnbull replied
    Dear Carolyn, Thank you for taking the time in completing a 5 star review. Its very nice to read such lovely comments about Jeannette, Sue and the team. I will ensure your kind words are passed on. Kind Regards Andrew Turnbull - Area Manager.
  • 5 Ruth Mills 4th May 2018

    Helpful, understanding and sympathetic staff made a difficult time easier

    Andrew Turnbull replied
    Dear Ruth, Thank you for taking the time in leaving a 5 star review, I will ensure colleagues get to see your kind words. Kind Regards Andrew Turnbull - Area Manager.
  • 5 Antony Higgins 3rd May 2018

    Fantastic service , help , compassion and personal care from everybody , especially Aly Gratrick and Andrew Key. Thankyou

    Andrew Turnbull replied
    Dear Antony, Thank you for your kind words, I will ensure Aly and Andrew get to see your comments. Kind Regards Andrew Turnbull - Area Manager.
  • 5 Susan Green 24th Apr 2018

    Very happy with the service the help from everyone the people dealing with everything were amazing made the day so special thank you

    Andrew Turnbull replied
    Dear Susan, Thank you for providing such lovely feedback on how helpful colleagues were for you. I will ensure the team gets to see your comments. Kind Regards Andrew Turnbull - Area Manager.
  • 4 Paul Jarman 15th Apr 2018

    Thank you to both office based staff and, in particular David and the team who attended my aunts funeral on the day. Their care and consideration made a difficult occasion much more comfortable than it may otherwise have been.

    Andrew Turnbull replied
    Dear Paul Jarman, Thank you for taking the time in completing a review. Its a pleasure to read about the high level of service you have received from the team. I will ensure they all get to see your comments. Kind Regards Andrew Turnbull - Area Manager.
  • 5 Patricia Aldridge 15th Apr 2018

    Very kind and respectful, kept me informed of all details at all times.  I would highly recommend them to anyone needing funeral services.

    Andrew Turnbull replied
    Dear Patricia Aldridge, Thank you for taking the time in completing a 5 star review. I will ensure your positive comments are passed on to the team. Kind Regards Andrew Turnbull - Area Manager.
  • 5 Cynthia Copping 13th Mar 2018

    Allie and Marie couldn't have been more compassionate at a very distressing time. They were very professional and inspired confidence. They were approachable and paid particular attention to detail. This ensured that everything went very smoothly on the day of the funeral. They are to be commended. My family and I are so grateful to them. Cynthia Copping

    Andrew Turnbull replied
    Dear Cynthia, Thank you for taking the time in providing a lovely 5 star review. Your kind words are really appreciated. I will ensure colleagues get to read your comments. Kind Regards Andrew Turnbull - Area Manager.
  • 5 Pat Edwards 10th Feb 2018

    Everything was completely to Plan. From the 2, gentlemen that collected Tony from our home to Ally in the office, the pallbearers and the lovely Gemma that proformed the celebration of Tony’s life. They really were the best...thank you All very very much.

    Andrew Turnbull replied
    Dear Pat, Thank you for taking the time to give us a 5 star review. It's nice to hear Aly and colleagues took such good care of you and your family at this difficult time. I will make sure Aly and the team get to see your lovely comments. Kind Regards Andrew Turnbull - Area Manager
  • 5 Brian Hazell 3rd Feb 2018

    We would like thank all at coop funeral service especially Aly gratrick for making a difficult day a little easier with there professional and friendly service

    Andrew Turnbull replied
    Dear Brian, Thank you for taking the time to complete a 5 star review, your kind words are really appreciated. I will ensure Aly and colleagues gets to see your comments. Kind Regards Andrew Turnbull - Area Manager.
  • 5 Keith Harvey 20th Jan 2018

    Outstanding service from all the staff.Our special thanks to Marie,Aly and David.

    Andrew Turnbull replied
    Dear Keith, Thank you for your comments, I will ensure colleague get to see your kind words. Kind Regards Andrew Turnbull - Area Manager.
  • 5 Stephen Alley 15th Jan 2018

    Constant communication, nothing was too much trouble. Ali from Bracebridge Heath made the whole process easier and was very easy to contact. The respect and compassion shown was second to none. Thank you for all your help at this difficult time.

    Andrew Turnbull replied
    Dear Stephen, Thank you for taking the time in leaving a 5 star review. It is lovely to read about the level of care and compassion you have received from Aly and the team. I will ensure colleague get to see your comments. Kind Regards Andrew Turnbull - Area Manager.
  • 4 Julie Duxbury 9th Jan 2018

    Good idea but not many people were aware of this website.

    Andrew Turnbull replied
    Dear Julie, Thank you for taking the time to leave feedback about Funeralzone. Kind Regards Andrew Turnbull - Area Manager.
  • 5 Victoria Copping 8th Jan 2018

    We were extremely pleased with the warm, efficient and compassionate service which we received from Aly and the team throughout our dealings with them over our Father’s funeral. I would strongly recommend this company to anyone in the need.  Thank you for everything. 

    Andrew Turnbull replied
    Dear Victoria, Thank you for taking the time to write a 5 star review. I will ensure your kind words are passed on to Aly and colleagues. Kind Regards Andrew Turnbull - Area Manager.
  • 5 Jessica Burton 31st Dec 2017

    Thank you so much for your services on such a difficult day! The professionalism was second to none. From the moment you picked everyone up to the moment you dropped everyone off the level of service was brilliant.  Everyone commented on how the service was great and how the coffin looked and flowers etc. You made edens send off that much better, and for that we as a family can’t thank you enough! All the best for the future, And hope everyone has a lovely 2018! Love gareth, Jessica& Olivia. 

    Andrew Turnbull replied
    Dear Jessica, Thank you for taking the time to leave such a lovely review. It's a pleasure to read that the service you received was of such a high standard throughout. I will ensure colleagues get to see your review. Kind Regards Andrew Turnbull - Area Manager.

Address
22 Grantham Road
Bracebridge Heath
Lincolnshire
LN4 2LD

National Association of Funeral Directors

NAFD Members

Latest Verified Reviews

Wendy Bellamy-Lee 18th Jun 2019

The team were very professional, caring and sympathetic at all times which made the organisation of the funeral much easier. Thank you for helping us through the process at this very difficult time.

Colleen Poole 27th Feb 2019

My family and I are extremely grateful for the professional service from all the staff involved in my dads funeral, from Jeanette at Bracebidge Heath who walked us through the process of organising dads funeral and was so kind and considerate of our feelings, Sharon on reception at Tritton Road who took in my dads personal item and was so understanding with our wishes,David who was so lovely,kind and considerate and nothing was too much trouble, all the other staff involved were absolutely brilliant and I really can't thank you enough for your kindness at such a sad time, you are all extremely lovely people who do a brilliant job at such a sad time. Colleen Poole and family

Sandra Marlow 17th Dec 2018

Excellent service from Jeanette she was really kind and helpful  Julie was a star as usual kind and compassionate helping us to get through the difficult day always there to give us a most welcome hug  very professional  as always When I spoke to Steve he said he would drive the hearse as he knew Colin  He did an excellent job advising the boys on how to carry the coffin  Thank you also to the rest of the team in the hearse Thanks also to the ladies on reception at Tritton Rd who were both very  kind Once again thank you Sandra and family

Reviews