The Co-operative Funeralcare Coventry

163 reviews

The Co-operative Funeralcare Coventry, West Midlands, funeral director in West Midlands The Co-operative Funeralcare Coventry, West Midlands, funeral director in West Midlands The Co-operative Funeralcare Coventry, West Midlands, funeral director in West Midlands The Co-operative Funeralcare Coventry, West Midlands, funeral director in West Midlands The Co-operative Funeralcare Coventry, West Midlands, funeral director in West Midlands The Co-operative Funeralcare Coventry, West Midlands, funeral director in West Midlands The Co-operative Funeralcare Coventry, West Midlands, funeral director in West Midlands The Co-operative Funeralcare Coventry, West Midlands, funeral director in West Midlands The Co-operative Funeralcare Coventry, West Midlands, funeral director in West Midlands The Co-operative Funeralcare Coventry, West Midlands, funeral director in West Midlands

The Heart of England Co-op is an experienced and compassionate funeral director that has helped bereaved families from across Coventry and the surrounding area for more than 180 years.

Latest Verified Reviews

Christine Horton 14th Jan 2019

All aspects of service excellent

Richard Bufton 11th Jan 2019

From the start of my mothers death until the end of the funeral the staff were excellent. Leslie organising and carry out our wishes then Tom with his men were brilliant on the day. We thank you all for making a sad day into a happy bearable day.

Mark Lovelock 7th Jan 2019

A professional service at a stressful time for relatives of the bereaved. The service provided went smoothly . The staff were both helpful and caring in the way they conducted themselves. The cars were lovely and well presented. The flowers were beautiful and just as we had ordered. Thank-you all for your services.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
11 Lower Holyhead Road
Coventry
West Midlands
CV1 3AX

About Us

The Heart of England Co-op appreciates that you want a truly personalized service that reflects your loved one’s personality and their wishes. That’s why they provide the variety of services that enables you to arrange the personal and fitting tribute that your loved one deserves.

Whether you’re wanting a simple, dignified service or a grand send-off celebrating the life of your loved one, they will help and support you throughout the funeral and memorial arrangements. From European-style caskets to banana leaf coffins and memorial canvas prints to ashes-into-diamond keepsakes, their ability to create personal and meaningful memories makes them one of the most popular funeral directors in the region.

They have helped the bereaved from Coventry and the surrounding area arrange funerals for their loved ones for more than 180 years. And local residents from Coventry continue to contact them because the experience, care and support they provide is renowned across the community.

To find out more about the services they can offer you, contact The Heart of England Co-op today.

Latest Obituaries

Daniel McAdam

May 1926 - Jan 2019

Emma Rawlinson

Jan 2019 - Jun 2019

Joyce Mary Berry

Oct 1929 - Dec 2018

Kathleen Florence Bufton

Aug 1925 - Dec 2018

View more

Verified Reviews

Verified Reviews

  • 5 Christine Horton 14th Jan 2019

    All aspects of service excellent

  • 5 Richard Bufton 11th Jan 2019

    From the start of my mothers death until the end of the funeral the staff were excellent. Leslie organising and carry out our wishes then Tom with his men were brilliant on the day. We thank you all for making a sad day into a happy bearable day.

  • 5 Mark Lovelock 7th Jan 2019

    A professional service at a stressful time for relatives of the bereaved. The service provided went smoothly . The staff were both helpful and caring in the way they conducted themselves. The cars were lovely and well presented. The flowers were beautiful and just as we had ordered. Thank-you all for your services.

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments. Darryl Smith – General Manager.
  • 5 Michael White 24th Dec 2018

    Very professional and courteous service was provided. The whole process has been very well managed, and there were no glitches on the day. Big thank you to Lesley Woodcock at Lower Holyhead Road branch in Coventry.

    Darryl Smith replied
    Thank you so much for taking the time to share your experience and leave such positive feedback for my colleagues, it is very much appreciated. Darryl Smith – General Manager.
  • 5 Claire Harrison 23rd Dec 2018

    Tom was lovely and caring we couldn't have asked for a better day for dad Mel was amazing with the service. All caring and efficient the whole service went exactly how we wished. We as a family would highly recommend the co-op to anyone who will need your service. Thank you xx

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments. Darryl Smith – General Manager.
  • 5 David Brian Stretton 11th Dec 2018

    The service that you provided was excellent, from the minute we walked into your funeral care office to make arrangements for my mothers funeral and explaining everything to us, arranging the minister,and transporting her body to the crematorium was first class.Thank for all that you did. David Stretton 6 Withins Avenue Radcliffe Manchester M26-2XB  

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments. Darryl Smith – General Manager.
  • 5 Wayne Anthony Faulkner 9th Dec 2018

    Very professional and caring support with all aspects of our dad's funeral arrangements .special thank you to Sharon and mervin Roberts for the service he captured our dad's life in full .

    Darryl Smith replied
    Thank you so much for taking the time to share your experience and leave such positive feedback for my colleagues, it is very much appreciated. Darryl Smith – General Manager.
  • 5 Eugene Dixon 5th Dec 2018

    Staff are compassionate and sympathetic. Every thing was done professionally. The website was very good to. I would definitely recommend to my friends

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments. Darryl Smith – General Manager.
  • 5 Geoffrey Crabtree 26th Nov 2018

    Excellent service from everyone involved. It made my Mum's passing much more bearable. Thank you.

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments. Darryl Smith – General Manager.
  • 5 Lisa Hastings 20th Nov 2018

    The care and consideration you showed my family is second to none. Thank you very much.

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments. Darryl Smith – General Manager.
  • 5 Fay Little 11th Nov 2018

    Nadine was very helpful through out everything during this sad time and we thank you

    Darryl Smith replied
    Fay your words of praise for Nadine are greatly appreciated, I am truly glad that we were able to help you through this difficult time. Darryl Smith - General Manager.
  • 5 Karen Beale 5th Nov 2018

    Very professional and supportive thanks Joy xxx

    Darryl Smith replied
    Karen your feedback is greatly appreciated, thank you for taking the time. Darryl Smith - General Manager
  • 5 Laurence George Nixon 29th Oct 2018

    The Co-operative Funeralcare Coventry were excellent in every respect.  They helped with every aspect of the planning such as timings at the crematorium; finding a friendly minister (we are not a church-going family); producing order of service etc.  We chose flowers, music, hymns, photographs etc.  They kept us informed of what was happening and invited us to keep in contact if we needed more help or information.  Everything came together very well on the day.  Everyone present complimented the manner in which things were organised.  On top of this, close family live in Telford and the funeral was in Coventry, but that didn't present any obstacle.  The Co-op ensured that what could have been quite a traumatic or difficult time felt good on the day.  I would warmly recommend them to others.

    Darryl Smith replied
    Mr Nixon receiving such a glowing testimonial as this from a client family is one of the most worthwhile outcomes from arranging and conducting a funeral for us. Knowing that we have helped a client family through a difficult time is a tremendous reward. We are all very grateful that you have taken the time to share your experiences of our service and I am sure it will be a great help for other families looking for a reputable funeral director to help them through a difficult time to see a review such as yours, knowing that there are people out there that can help them through this very sad time. Darryl Smith - General Manager.
  • 5 Kathleen Ann Button 27th Oct 2018

    The co op funeral service was excellent. The reception of us at the office was very compassionate and Sharon was very understanding and caring. The funeral itself was perfect and exactly as my mum would have wanted. Tom who looked after us on the day was also very professional and caring also. The co op also organised a minister to oversee the day, Mervyn who also acted with greater dignity and care. We could not have envisioned that the entire sad event could have been better. Thank you.

    Darryl Smith replied
    Kathleen thank you for your glowing testimonial, I am so glad that Sharon, Tom and our colleagues in Coventry were able to provide a unique tribute for you and your family at this time. Darryl Smith – General Manager.
  • 5 Jacqueline Smith 26th Oct 2018

    The Co-Op Funeral Care were very professional with my Dads funeral from start to finish. Tom was very understanding when I was stuck in Spain when Dad passed and arranged for Mum and my Brother to go and make the arrangements on a pre-paid funeral plan. Adele was a lovely lady who made sure the day went as well as these things can go. On the day it was well organised and they made sure everything went smoothly. We, as a family could not fault a thing. Dad would have been pleased with the send off he had. Would recommend to others. Liked the funeral zone aspect where people could donate to the charity and also leave candles, messages etc. Lovely touch. Thank you for making such a difficult time more bearable for all of us. Regards Jackie Smith

    Darryl Smith replied
    Jacqueline thank you so much for your glowing testimonial, I am so glad that Adele and her colleagues were able to provide a unique tribute for you and your family at such a sad time. Darryl Smith – General Manager.
  • 5 Keith Riach 23rd Oct 2018

    Kind, considerate and very helpful. The flowers were beautiful. We were treated with respect at all times

    Darryl Smith replied
    Thank you so much, I know my colleagues at Lower Holyhead Road will appreciate your kind comments. Darryl Smith – General Manager.
  • 5 Helen Kear 20th Oct 2018

    Thank you for your assistance with answering questions at a very difficult time. Helen and family.

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments. Darryl Smith – General Manager.
  • 5 Marina Murkovic 16th Oct 2018

    Once again all I can say is a very big thank you to our Funeral Director Nadine. I would only entrust her with the arrangements for dads funeral because she arranged mums funeral 3 months ago. Another lady i dealt with was Lesley and she was also lovely, gentle and caring. Everything was perfect. What more can I say? I felt as if they cared about the whole occassion. You could feel how personal it became to them. Thank you to you all. Xx

    Darryl Smith replied
    Thank you for your kind words Marina, they are very much appreciated and I am glad that our colleagues Nadine and Lesley were able to be of help. Darryl Smith - General Manager.
  • 5 Alan McGrory 13th Oct 2018

    Adele our funeral director was a star. Couldn't have been more helpful. Highly recommended

    Darryl Smith replied
    Thank you so much for taking the time to share your experience and leave such positive feedback for my colleagues, it is very much appreciated. Darryl Smith – General Manager.
  • 5 George Brian Martin 10th Oct 2018

    You Representatives all did their selves proud during our organising period. From Sharron during the booking process through to Joy at the finale. Melanie who conducted the service was outstanding. We have used You to Bury My Gran, Mother, Father, My Wife's Father, Now unfortunately My Wife as well as a dear Friend who We had Power of Attorney for and never had a complaint.

    Darryl Smith replied
    Mr Martin thank you so much for your glowing testimonial, I am so glad that Sharon, Joy and our colleagues at Coventry were able to provide a unique tribute for you and your family at such a sad time. Darryl Smith – General Manager.
  • 4 Barbara June Molloy 9th Oct 2018

    Kind caring service,at a very sad time.Thank you.

    Darryl Smith replied
    Thank you so much Barbara, I know my colleagues at Coventry will appreciate your kind comments. Darryl Smith – General Manager.
  • 5 Joanna Cullimore 7th Oct 2018

    I cannot rate the Team highly enough. At a desperately sad time for me with the sudden death of my Mother. The team at Lower Holyhead Road took complete control We're very effecient and we're very kind in some very difficult days for me...I hope I don't have to use them again any time soon but would without hesitation and highly recommend their service.

    Darryl Smith replied
    Joanna your words of praise for our colleagues at Lower Holyhead Road, Coventry are greatly appreciated, I am truly glad that we were able to help you through this difficult time. Darryl Smith - General Manager.
  • 5 Frank Smith 1st Oct 2018

    The whole service was professional and yet personal. The Cooperative Funeral Care Coventry made the day bearable. I would like to thank Lesley who guided us through the whole process, her patience and attention to detail was second to none. We were very pleased with the service, understanding, the staff on the day were wonderful, the Minister, Melanie - whose thoughtfulness was outstanding, the cars and the care.

    Darryl Smith replied
    Thank you for your kind words Frank, they are very much appreciated and I am glad that our colleague Lesley was able to be of help. Darryl Smith - General Manager.
  • 5 Philip Ian Leavesley 29th Sep 2018

    We received a friendly, caring and thoroughly professional service from Co-operative Funeralcare Coventry. Nothing was a problem, and all of our requests were treated in a helpful, and sensitive, manner.

    Darryl Smith replied
    Mr Leavesley it was a privilege to be able to serve you and your family at this difficult time and we are all grateful for your kind words. Darryl Smith - General Manager.
  • 5 Julie Ann Cheshire 28th Sep 2018

    Fantastic service, very friendly and professional.  The funeral went off without a hitch.  All we had to do was get on the cars. 

    Darryl Smith replied
    Many thanks for taking the time to leave us such a positive review, your comments are very much appreciated by us all. Once again thank you. Darryl Smith - General Manager

Address
11 Lower Holyhead Road
Coventry
West Midlands
CV1 3AX

National Association of Funeral Directors

NAFD Members

Latest Verified Reviews

Christine Horton 14th Jan 2019

All aspects of service excellent

Richard Bufton 11th Jan 2019

From the start of my mothers death until the end of the funeral the staff were excellent. Leslie organising and carry out our wishes then Tom with his men were brilliant on the day. We thank you all for making a sad day into a happy bearable day.

Mark Lovelock 7th Jan 2019

A professional service at a stressful time for relatives of the bereaved. The service provided went smoothly . The staff were both helpful and caring in the way they conducted themselves. The cars were lovely and well presented. The flowers were beautiful and just as we had ordered. Thank-you all for your services.

Reviews